Why is ACC changing to an ACCeID?
With ACC’s expanded use of online systems, faculty, staff, and students have had to maintain multiple usernames and passwords for access to all of the systems required to conduct business.  To make this process a little easier, ACC is implementing a password management system.  This system unifies the usernames and passwords for many ACC applications into a single database, allows users to easily change their passwords, and allows ACC to quickly disable an account should a user’s account be compromised. 

Where will I use my ACCeID?
The first applications that will utilize this new ACCeID and password are: Blackboard, Library Services, ACC Online Services, and Wireless accesss. Other systems and resources will continue to be added throughout the implementation process such as VPN access, ACCe-time, ACCe-staffing, etc.  The future goal of this project is to provide a single sign-on interface, which is one username and password, for all applications for the ACC community.

How will I know when to use my new ACCeID?
You will know to use your ACCeID and password when you see this icon on a login page:

Why do I have to change my ACCeID password?
The reason why a periodic password change is required is to ensure that ACC meets its responsibility to provide security for student and employee records and personal data. Unlike a student accessing their online information or an individual accessing their online banking or credit card information, an ACC employee may have online access to all student and/or employee records in a system. 

Why do I have to change my ACCeID password so often?
By requiring periodic password changes, ACC can reduce the risk of sensitive information being obtained and used outside its intended purpose within the college.

What if I forget my ACCeIDpassword?
Your password will be easy to change through an online area called ACCeID Manager.

Can I change my ACCeID?    
No your ACCeID will always be the same and keeps you unique in our system.  It is the first initial of your first name and your unique ACC ID# printed on your id card.

How do I activate my new ACCeID account?
Please see the following website for more information:  www.austincc.edu/acceid.  This site includes a tutorial to activate your new ACCeID.  If you still have problems, please contact the Help Desk at 223-4357.

In the meantime, you can use the telephone registration system to change your schedule and pay for classes. For t elephone registration hours and instructions, visit: http://www.austincc.edu/support/admissions/telephoneregistration.php 

How long does it take for email changes in Online Services to get to Blackboard?
Email is updated to Blackboard twice a day.