Change Your ACCmail Name

Your ACCmail account automatically reflects the name on your ACC record:

  • Students: [first name].[last name]@g.austincc.edu
  • Employees: [first name].[last name]@austincc.edu

You can change the name that appears on your ACCmail in one of two ways.

Request an alias (friendly) name

You can request an email alias if your formal name is not the name you normally use. When sending and receiving emails, an email alias displays the nickname of “friendly” name you choose. An alias does not formally change your assigned email address or ACC record. Allow one business day after submitting a request.

Request an official name change

If you legally changed your name for marriage, adoption, or other reasons, you can change your official ACCmail address after the name change is reflected in your ACC record.

IMPORTANT: Changing your ACCmail address may cause service interruption and/or data loss in non-ACCmail services that you access using your ACCmail account as login credentials (such as MYSL, Groupon, Living Social, GoogleTalk, YouTube, Picassa, Google+, etc.). You will not lose emails or documents already housed in your ACCmail.

ACC student steps

To change your email address to a new name, complete the following steps:

  1. Submit the Student Data Change Request to any campus Admissions and Records Office. Allow up to one business day for processing.
  2. Confirm your name is correct in Online Services.
  3. Submit the student ACCmail name change request form.
  4. Sign out and delete any ACCmail-linked accounts that are set up on your electronic devices. Allow up to one business day for processing.
  5. Go to ACCmail and complete the activation steps for first-time users. Your new ACCmail address will appear if process has been completed.

ACC employee steps

To change your email address to a new name, complete the following steps:

  1. Submit the Name Change Notification (PDF) to the ACC Human Resources Office. Allow up to one business day for processing.
  2. Confirm your name is correct in Online Services.
  3. Submit the employee ACCmail name change request form.
  4. Sign out and delete any ACCmail-linked accounts on your electronic devices or over the Internet. Allow up to one business day for processing.
  5. Go to ACCmail and complete the activation steps for first-time users. Your new ACCmail address will appear if process has been completed.