INTERNSHIP

Research has demonstrated that learning from experience is a characteristic of exceptional practitioners.  An internship is a time when student interpreters apply classroom theory and practice to actual work settings with supervision and support from an on-site mentor.  Internship experiences are essential in the education and preparation of competent entry-level interpreters.

·     An internship experience creates opportunities for students to refine their emerging interpreting, interpersonal skills and decision-making skills in order to enter the field.

·     Learning in an internship setting provides student interpreters with opportunities to reflect on ”real-life” experiences, examine assumptions and make critical discoveries that are not possible in classroom settings.

·    Observing, participating with, and receiving guidance from experienced practitioners is crucial for interpreters on the cusp of entering the field.

·    During internship, students have the opportunity to assess their performance and to set goals for their on going skills development.

·    By engaging in internship experiences, students will have an opportunity to develop a personal philosophy of practice.

·    Student interpreters are expected to develop other critical skills while on internship, including: Problem solving, flexibility, creative thinking and taking personal responsibility for their decisions/actions.

Internship Format

Internship for Sign Language interpreting students takes place in class once a week in periods of time, usually falling between January and May of each year.  Students will work a total of 160 hours which are expected to be hands-on interpreting work.  This can include a maximum of forty hours observation of other interpreters.  Other time should be spent prepping for interpreting assignments, becoming familiar with the local Deaf and professional interpreting communities, and providing assistance to the site in a variety of professional activities.

Students are available to work varying shifts in order to meet the needs of the work site.  The exact time of their participation will be determined by the needs of the site and the availability of supervision.

During their time at the internship sites, students require regular supervision, guidance and feedback from their site mentor.  During the first week, the student, college instructor and site mentor MUST meet to finalize student goals and site expectations.  We encourage weekly meetings during which supervisors can provide feedback, discuss any concerns or notable successes, and respond to the student’s questions.

Roles and Responsibilities

The following is a description of the roles and responsibilities of the student, the site and the college.

The Student…

·        Works in accordance with the assigned hours of the site;

·     Is governed by the personnel policies and procedures of the site in all matters such as punctuality, illness, absence, use of cars, holidays, and attire.  Failing to adhere to policies will be grounds for dismissal from internship and depending on the seriousness of the issue, from the program.

·     Within the first week of internship, reviews required skills and assignments with the site mentor in order to clarify how they apply to the site;

 

·      Is expected to be thoroughly involved by:

  •        learning as much as possible about the site

  •        reflecting regularly on the effects on their own actions

  •        applying classroom learning whenever possible

  •        seeking regular feedback on interpreting, interpersonal, and other skills 

  •        completing internship assignments

  •        completing a feedback form

  •        evaluating her/his own performance 

  •        leading the mid-point and final evaluation meetings

 

·        Completes time sheet and has site mentor sign to verify weekly;

 

·        Contacts the college instructor regarding any concerns about the internship.

 

The Site...

·     Is responsible for providing an atmosphere conducive to the learning and training of the student

·     Provides an orientation to acquaint the student with the site’s goals, policies, roles of staff people and specific expectations of the agency regarding the internship student;

·     Provides a site mentor who has knowledge and expertise in the skills the student is attempting to master and is available to work directly with the student in order to provide modeling and guidance;

·     Provides sufficient time for supervisor to give the student regular feedback on her/his performance;

·     When the site is located outside of the Austin Area, may be asked to locate housing for the students who do not have family/friends in the area.

 

The Site Mentor…

·     Provides regular feedback to the student and participates in meetings with the college instructor and student;

·     Ensures the student is actively involved in the milieu of the program;

·     Verifies student time sheet weekly;

·     Contacts the college instructor as soon as possible regarding any concerns about the student or the internship placement.

 

The College Internship Instructor…

·     Maintains close liaison with site mentors and is available at any reasonable time during the internship period;

·     Attends and arranges any meetings in addition to routine visits that may be necessary to resolve student internship concerns;

·     Ensure that students are being provided with a solid training experience and supportive instruction;

·     After consultation with the site mentor and student, makes the final decision on the student’s mastery or non-mastery of the internship;

 

Feedback, Evaluation and Grading

Feedback and evaluations are essential components of the internship experience.  They are teaching tools which provide the student with the necessary information to develop skills and integrate knowledge.  Evaluation and feedback are intended to relieve students’ anxiety since they motivate and direct learning by pointing out what has been accomplished and what remains to be done.

It is important that site mentors and student make the time for the supervisor to give the student regular feedback of her/his performance.  This will involve encouraging initiative and independence on the part of the student in appropriate areas while helping the student to realize her/his limitations and recognize matters which should be brought to the attention of the staff.

 

Evaluations

The site mentor, prior to reviewing the internship skills and assignments, should complete the Mid-Point and Final Evaluation Forms.  Any area not considered “satisfactory” will be discussed.

The student will lead the discussion based on her/his written documentation of skills and learning.  The site mentor and college instructor will also provide comments.  The college instructor will summarize the discussion and decide on final grading.  The grading may be discussed during the meeting or privately with the student at a later time.

Grading

The student’s final evaluation (to be completed by the college instructor) will be based on the student’s fieldwork performance, as well as the student’s interactions, attitude and performance as a working participant of the seminar discussion group.

In order to attain the grade of master, the student must:

·        Perform their duties on site in a manner that has value to the individuals they are working with on site;

·        Perform all skills on the “Basic Work Skills checklist” to a satisfactory level;

·        Require no supervision beyond Complete the required internship hours.

·        Require no supervision beyond that normally given new staff on tasks other than interpreting 

·        Provide written evidence of completed learning experiences;

·        Provide vocabulary journal of all interpreting and observation assignments;

·        Complete the required internship hours.

Graduation Portfolio

*IMPORTANT NOTE: You must apply for graduation at ACC at the beginning of your last semester.  During each internship, students will have a number of experiences working directly with Deaf and hearing individuals in a variety of settings.  These experiences are intended to provide students with “hands on” experience to gain further insight, awareness and knowledge through the realities of working as an interpreter.

Some of the most important aspects of the internship experience on which students will be evaluated include:

1)     Learning from practice;

2)     Openness to change in practice settings;

3)     Reflections on your practice;

4)     Relationships and interactions with the people with whom you are working;

5)     Coping with your own fears, concerns and responses.

Students are required to complete each of the following learning experiences during their internship experiences.  Each learning exercise will be done only once.  Various learning experiences can be done on different internship sites.  The documentation of these learning experiences will be included in the graduation portfolios.

 

Internship #____ – Midpoint Work Evaluation

 

This evaluation form is to be completed by the site mentor for the mid-point evaluations.  The completed form will be discussed in the evaluation meetings with the internship instructor.

 

Demonstrates the following work habits to the site’s standards:

·        Punctuality

·        attendance

·        grooming and dress

 

 

Shows consistent effort throughout the day.

 

 

 

 

Is tactful.

 

 

 

 

 

Seeks, accepts, and integrates feedback

 

 

 

 

Is patient with self and others.

 

 

 

 

 

Shows initiative.

 

 

 

 

 

Displays sound judgment.

 

 

 

 

 

Is enthusiastic.

 

 

 

 

 

Demonstrates effective communication and interpersonal skills.

 

 

 

 

Display a sense of humor.

 

 

 

 

 

Promotes a positive atmosphere.

 

 

 

 

 

Demonstrates an ability to deal with time and stress pressures.

 

 

 

 

Establishes effective working relationship within appropriate

 

 

 

 

Works collaboratively.

 

 

 

 

 

Interprets meaning and manages interpreting process effectively.

 

 

 

 

Communicates effectively via TTY contacts and in ASL.

 

 

 

Demonstrates cultural sensitivity with hearing clients/colleagues.

 

 

 

 

Demonstrates cultural sensitivity with Deaf clients/colleagues.

 

 

 

 

Other concerns/comments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Signed:

 

 

 

 

STUDENT

Signed:

 

 

 

 

SITE MENTOR

 


Internship #____ – FINAL Work Evaluation

 

This evaluation form is to be completed by the site mentor for the final evaluations.  The completed form will be discussed in the evaluation meetings with the internship instructor.

 

Demonstrates the following work habits to the site’s standards:

·        Punctuality

·        attendance

·        grooming and dress

 

 

Shows consistent effort throughout the day.

 

 

 

 

Is tactful.

 

 

 

 

 

Seeks, accepts, and integrates feedback

 

 

 

 

Is patient with self and others.

 

 

 

 

 

Shows initiative.

 

 

 

 

 

Displays sound judgment.

 

 

 

 

 

Is enthusiastic.

 

 

 

 

 

Demonstrates effective communication and interpersonal skills.

 

 

 

 

Display a sense of humor.

 

 

 

 

 

Promotes a positive atmosphere.

 

 

 

 

 

Demonstrates an ability to deal with time and stress pressures.

 

 

 

 

Establishes effective working relationship within appropriate

 

 

 

 

Works collaboratively.

 

 

 

 

 

Interprets meaning and manages interpreting process effectively.

 

 

 

 

Communicates effectively via TTY contacts and in ASL.

 

 

 

Demonstrates cultural sensitivity with hearing clients/colleagues.

 

 

 

 

Demonstrates cultural sensitivity with Deaf clients/colleagues.

 

 

 

 

Other concerns/comments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Signed:

 

 

 

 

STUDENT

Signed:

 

 

 

 

SITE MENTOR

 

 


 Time Sheet

Internship #____

 

 

Student:  ___________________________   Total Hrs Completed: _______________

Supervisor:                                                       Location:   ________________________ 

 

WEEK ONE

Time began.

 

Time finished.

 

Time actual interpreting.

 

Time related duties.

 

SUN

 

 

_____

 

_____

 

_____

 

MON

 

 

_____

 

_____

 

_____

 

 

TUES

 

 

_____

 

_____

 

_____

 

WED

 

 

_____

 

_____

 

_____

 

THUR

 

 

_____

 

_____

 

_____

 

 

FRI

 

 

_____

 

_____

 

_____

 

SAT

 

 

_____

 

_____

 

_____

 

Total Hours:

 

 

 

 

Site Supervisor’s Initials

 

WEEK TWO

Time began.

 

Time finished.

 

Time actual interpreting.

 

Time related duties.

 

SUN

 

 

_____

 

_____

 

_____

 

MON

 

 

_____

 

_____

 

_____

 

 

TUES

 

 

_____

 

_____

 

_____

 

WED

 

 

_____

 

_____

 

_____

 

THUR

 

 

_____

 

_____

 

_____

 

 

FRI

 

 

_____

 

_____

 

_____

 

SAT

 

 

_____

 

_____

 

_____

 

Total Hours:

 

 

 

 

Site Supervisor’s Initials

 

WEEK THREE

Time began.

 

Time finished.

 

Time actual interpreting.

 

Time related duties.

 

SUN

 

 

_____

 

_____

 

_____

 

MON

 

 

_____

 

_____

 

_____

 

 

TUES

 

 

_____

 

_____

 

_____

 

WED

 

 

_____

 

_____

 

_____

 

THUR

 

 

_____

 

_____

 

_____

 

 

FRI

 

 

_____

 

_____

 

_____

 

SAT

 

 

_____

 

_____

 

_____

 

Total Hours:

 

 

 

 

Site Supervisor’s Initials

 

WEEK FOUR

Time began.

 

Time finished.

 

Time actual interpreting.

 

Time related duties.

 

SUN

 

 

_____

 

_____

 

_____

 

MON

 

 

_____

 

_____

 

_____

 

 

TUES

 

 

_____

 

_____

 

_____

 

WED

 

 

_____

 

_____

 

_____

 

THUR

 

 

_____

 

_____

 

_____

 

 

FRI

 

 

_____

 

_____

 

_____

 

SAT

 

 

_____

 

_____

 

_____

 

Total Hours:

 

 

 

 

Site Supervisor’s Initials

 

 


 Internship Contract

(Student Copy)

This is a contractual agreement between the student and the Austin Community College Interpreting Preparation Program.  This contract is to be signed prior to beginning the first internship.

Ethical Behavior

I have read the RID professional code of ethics.  I will comply with this code in spirit and in deed, behaving in a mature, responsible manner at all times.

I will maintain a relationship of trust, mutual respect and professionalism in all contacts with clients, their families, and their friends.  I recognize that sexual relationships with clients, clients’ friends and family members constitute a breach of trust.

I will maintain the confidentiality of my internship setting.  I will discuss my internship setting only with my site mentor and my internship instructor.

Attendance and Participation in the Work Place

I understand that internship is a work experience, not an observational experience.  In addition to the condition of internship as outlined by Austin Community College, I am governed by the personnel policies of the agency in which I am placed.

Should illness or some other circumstance beyond my control require my absence from my internship work or tardiness in arriving at my internship site, I will contact my site mentor and my internship instructor prior to the beginning of the workday.  In addition, I understand that if I miss more than 1½ days of work during the internship experience due to sickness or other legitimate cause, must be made up.

If any problems arise at the internship site, I will use appropriate conflict resolution techniques in a respectful and assertive manner.  I will bring the problem to the attention to the site mentor and follow through with mature problem-solving behavior.

Mastery of Competencies

I understand that I must achieve a grade of “mastery” in this course and that a grade will not be assigned unless all requirements spelled out in the student guide have been completed.

I also understand that it is my responsibility to take a leadership role in the internship meetings with my site mentor and/or internship instructor.  It is my responsibility to prepare notes, questions, and other documentation in advance of these meetings.

I understand that a breech of this contract or a failure to comply with the guidelines spelled out in the student may result in suspension and dismissal from internship and, depending on the seriousness of the breech, dismissal from the interpreting program.

 

Date:              _________________                  Signed: _______________________________________

                                                                                 _______________________________________________

Coordinator, Interpreting Preparation Program


Internship Contract

(Program Copy)

This is a contractual agreement between the student and the Austin Community College Interpreting Preparation Program.  This contract is to be signed prior to beginning the first internship.

Ethical Behavior

I have read the RID professional code of ethics.  I will comply with this code in spirit and in deed, behaving in a mature, responsible manner at all times.

I will maintain a relationship of trust, mutual respect and professionalism in all contacts with clients, their families, and their friends.  I recognize that sexual relationships with clients, clients’ friends and family members constitute a breach of trust.

I will maintain the confidentiality of my internship setting.  I will discuss my internship setting only with my site mentor and my internship instructor.

Attendance and Participation in the Work Place

I understand that internship is a work experience, not an observational experience.  In addition to the condition of internship as outlined by Austin Community College, I am governed by the personnel policies of the agency in which I am placed.

Should illness or some other circumstance beyond my control require my absence from my internship work or tardiness in arriving at my internship site, I will contact my site mentor and my internship instructor prior to the beginning of the workday.  In addition, I understand that if I miss more than 1½ days of work during the internship experience due to sickness or other legitimate cause, must be made up.

If any problems arise at the internship site, I will use appropriate conflict resolution techniques in a respectful and assertive manner.  I will bring the problem to the attention to the site mentor and follow through with mature problem-solving behavior.

Mastery of Competencies

I understand that I must achieve a grade of “mastery” in this course and that a grade will not be assigned unless all requirements spelled out in the student guide have been completed.

I also understand that it is my responsibility to take a leadership role in the internship meetings with my site mentor and/or internship instructor.  It is my responsibility to prepare notes, questions, and other documentation in advance of these meetings 

I understand that a breech of this contract or a failure to comply with the guidelines spelled out in the student may result in suspension and dismissal from internship and, depending on the seriousness of the breech, dismissal from the interpreting program.

 

Date:              _________________                  Signed: _______________________________________

                                                                                 _______________________________________________

Coordinator, Interpreting Preparation Program


Internship Contract

(Site Copy)

 

This is a contractual agreement between the student and the Austin Community College Interpreting Preparation Program.  This contract is to be signed prior to beginning the first internship.

Ethical Behavior

I have read the RID professional code of ethics.  I will comply with this code in spirit and in deed, behaving in a mature, responsible manner at all times.

I will maintain a relationship of trust, mutual respect and professionalism in all contacts with clients, their families, and their friends.  I recognize that sexual relationships with clients, clients’ friends and family members constitute a breach of trust.

I will maintain the confidentiality of my internship setting.  I will discuss my internship setting only with my site mentor and my internship instructor.

Attendance and Participation in the Work Place

I understand that internship is a work experience, not an observational experience.  In addition to the condition of internship as outlined by Austin Community College, I am governed by the personnel policies of the agency in which I am placed.

Should illness or some other circumstance beyond my control require my absence from my internship work or tardiness in arriving at my internship site, I will contact my site mentor and my internship instructor prior to the beginning of the workday.  In addition, I understand that if I miss more than 1½ days of work during the internship experience due to sickness or other legitimate cause, must be made up.

If any problems arise at the internship site, I will use appropriate conflict resolution techniques in a respectful and assertive manner.  I will bring the problem to the attention to the site mentor and follow through with mature problem-solving behavior.

Mastery of Competencies

I understand that I must achieve a grade of “mastery” in this course and that a grade will not be assigned unless all requirements spelled out in the student guide have been completed.

I also understand that it is my responsibility to take a leadership role in the internship meetings with my site mentor and/or internship instructor.  It is my responsibility to prepare notes, questions, and other documentation in advance of these meetings.

I understand that a breech of this contract or a failure to comply with the guidelines spelled out in the student may result in suspension and dismissal from internship and, depending on the seriousness of the breech, dismissal from the interpreting program.

 

Date:              _________________                  Signed: ______________________________________      

                                                                                _______________________________________________

Coordinator, Interpreting Preparation Program


 GRADUATION PORTFOLIOS: EVIDENCE REQUIREMENTS

 

When preparing your graduation portfolios, please be sure to include all of the “required” documentation outlined below.  You may include the “optional” documentation wherever you believe it will give the assessment team a more complete sense of your knowledge and skills in each category.

COMMUNICATE BILINGUALLY

Required:           A)   Submit a typed, double-spaced reflective paper (2 pages), defining the concept of “communicating bilingually” and give examples of your experiences in this area.  Outline specific examples of linguistic differences between English and ASL and give examples of your evolving mastery of each language.  Outline your plans for continued linguistic development over the next three to five years.

ACT BICULTURALLY

Required:       A)  Submit a typed, double-spaced reflective paper (2 pages), defining the concept of “bicultural behavior” and give examples of your experiences in this area.  Outline specific examples of cultural differences between between mainstream and Deaf cultures and give examples of your evolving mastery of each culture. Outline your plans for continued linguistic development over the next three to five years.

INTERPRET MEANING

Required:       A)  Submit a typed,  double-spaced reflective paper (2 pages), defining the concept of “interpret meaning” and give examples of your experiences in this area.  Outline specific steps in the process of accomplishing this outcome and give examples to support your statements. Outline your plans for continued linguistic development over the next three to five years.

ACT ETHICALLY

Required:       A)  Submit a typed, double-spaced reflective paper (2 pages), discussing your understanding of professionalism and ethical behavior.  Provide examples of your application of this principle to your work as an interpreter.  Outline your plans for continued ethical/professional development over the next three to five years, including your action plan leading to BEI/RID certification.

TAKE CARE OF SELF

Required:       A)  Submit a typed, double-spaced reflective paper (2 pages), detailing your understanding of this outcome and how you apply this to your daily life.  Include a statement of personal goals for continued growth in this area, along with an action plan of how you will accomplish these goals.

USE APPROPRIATE BUSINESS SKILLS

Required:       A)  Submit a typed, double-spaced reflective paper (2 pages), detailing what “appropriate business skills” means to you, providing examples of your use of these in your daily practice. Include a statement of personal goals for continued growth in this area over the next three to five years.

   

VOCABULARY JOURNAL

Required:       A)  Submit a vocabulary journal that is recorded during your interpreting and observations.  Its function and purpose is to note new signs, English phrases and fingerspelling that you will encounter in the course of everyday interpreting.  Vocabulary is the cornerstone to bi-lingual fluency.  This Journal will be divided into three columns titled New Signs, English Phrases and Fingerspelling. 

 

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