ITMC 1342 Master Syllabus

Instructor:

 

Office Phone:

 

Office:

 

Office Hours:

 

E-mail:

 

Web Site:

 

Course Description:

Installing, configuring, managing, and supporting a network infrastructure that uses the Microsoft Windows 2000 server family of products

Pre-requisite:

ITNW 1325 or departmental approval.

Approved Course Text:

MCSE Guide to Microsoft Windows 2000 Networking
Caudle, Kelly, and Glenn, Walter.
Course Technology, Inc., 2001. ISBN: 0-619-01645-0

Instructional Methodology:

The course will have both lab and lecture.

Course Rational:

This course prepares students to support a network operating system. Students will develop skills by configuring, customizing, optimizing, integrating and troubleshooting a network operating system.

Course Objectives/
Learning Outcomes

At the completion of this course, the student will have demonstrated the ability to:
Perform Hardware and Software Installation
Evaluate present software and system configuration
Develop installation plan
Install configure and test operating systems applications and upgrades
Perform System Operations Monitoring
Operate computer system and run system applications
Perform system and network diagnostics
Perform Troubleshooting
Analyze problem and research solutions
Query existing knowledge base
Identify test and implement resolutions
Manage problem resolution
Document hardware and software problems and resolutions
Maintain Network and Manage Growth
Apply maintenance upgrades security enhancements and process changes
Perform system backups and restore data
Troubleshoot and maintain client server and network systems
Develop growth and capacity plans and make recomendations
Configure and Deploy Network
Implement new system configuration
Perform workstation configuration and software loading
Install hardware
Perform Network fault Management
Ensure Infrastructure and Network Security
Gather data and analyze security requirements
Identify analyze and evaluate infrastructure and network vulnerabilities
Develop critical situation contingency plans and disaster recovery plan

Exams:

 

Grades Policy:

Grades will be based both on concepts and practical application.

Grade Scale:

A = 90 - 100
B = 80 - 89
C = 70 - 79
D = 60 - 69
F = below 60 

 

Course/Class Policies:

Attendance/
Withdrawal:

Students are expected to attend classes and will be held responsible for all material covered in class. Regular attendance helps ensure satisfactory progress towards completion of the course. It is the student's responsibility to complete a withdrawal form in the Admissions Office if they wish to withdraw from this class. The instructor may withdraw students from this class if their absences exceed 10% of the total number of class meetings. The last date to withdraw for this semester is (insert withdrawal date here). It is not the responsibility of the instructor to withdraw the students
from their class even though the instructor has the prerogative to do so under the above listed circumstances.

Incomplete:

A student may receive a temporary grade of "I" (Incomplete) at the end of the semester only if ALL of the following conditions are satisfied:

∑  The student is unable to complete the course during the semester due to circumstances beyond their control.

∑  The student must have earned at least half of the grade points needed for a "C" by the end of the semester.

∑  The request for the grade must be made in person at the instructor's office and necessary documents completed.

∑  To remove an "I", the student must completed the course by two weeks before the end of the following semester. Failure to do so will result in the grade automatically reverting to an "F".

Academic Integrity:

Acts prohibited by the college, for which discipline may be administered, are scholastic dishonesty (including but not limited to cheating on an exam or quiz), plagiarizing, and unauthorized collaboration with another in preparing outside work. Academic work submitted by students shall be the result of their thought, research or self-expression. Academic work is defined as, but not limited to, tests and quizzes (whether taken electronically or on paper); projects, (either individual or group); classroom presentations, and homework.

Freedom of
Expression:

It is expected that faculty and students will respect the views of others when expressed in classroom discussions.

Students with Disabilities Policy:

Each ACC campus offers support services for students with documented physical or psychological disabilities. Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes. Students are encouraged to do this three weeks before the start of the semester. (Refer to the Current ACC Student Handbook.)

Scan

C5

Acquires and evaluates information

3

Competencies:

C6

Organizes and maintains information

3

 

C7

Interprets and communicates information

3

 

C8

Uses computers to process information

3

 

C9

Participates as a member of a team: Contributes to group effort

2

 

C16

Monitors and corrects performance: Distinguishes trends, predicts impacts on system operations, diagnoses systems performance, and corrects malfunctions

3

 

C17

Improves or Designs Systems: Suggests modifications to existing systems and develops new or alternative systems to improve performance

2

 

C18

Selects technology: Chooses procedures, tools, or equipment, including computers and related technologies

3

 

C19

Applies technology to task: Understands overall intent and proper procedures for setup and operation of

3

 

C20

Maintains and troubleshoots equipment: Prevents, identifies, or solves problems with equipment, including computers and other technologies

3

 

F1

Reading: Locates, understands, and interprets written information in prose and in documents such as manuals

3

 

F3

Arithmetic: Performs basic computations; uses basic numerical concepts such as whole numbers, etc.

3

 

F5

Listening: Receives, attends to, interprets, and responds to verbal messages and other cues

3

 

F9

Problem solving: Recognizes problems and devises and implements plan of action.

3

 

F10

Seeing Things in the Mindís Eye: Organizes and processes symbols, pictures, graphs, objects and other

3

 

F11

Knowing how to learn: Uses efficient learning techniques to acquire and apply new knowledge and skills.

3

 

F12

Reasoning:  Discovering  a rule or principle underlying the relationship between two or more objects and applies it

3

 

F13

Responsibility Exerts a high level of effort and perseveres towards goal attainment

2

 

F14

Self-Esteem: Believes in own self-worth and maintains a positive view of self.

2

 

F15

Social ability: Demonstrate understanding, friendliness, adaptability, empathy, and politeness in group settings.

2

 

F16

Self-Management:  Assesses self accurately, sets personal goals, monitors progress, and exhibits self-control.

2

 

F17

Integrity/Honesty:  Chooses ethical courses of action.   

2