Most employers agree, office administrators are the heroes of the workplace. Austin Community College’s Office Administration Program offers flexible classes that prepare you to work in a general office, legal office, or medical office. Courses cover common and job-specific computer applications, office procedures, and business communications. Some degree and certificate plans include an internship for valuable training in the field.
Graduates of ACC’s degree and certificate programs in office administration pursue careers as office managers, executive assistants, and medical or legal secretaries. They are employed by all types of organizations, including large corporations, small businesses, non-profit organizations, and governmental agencies.
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
109 Correspondence Clerks are employed. This number is expected
to remain steady with job change around 0 % over the next four years.
Hourly Wage 6623 Currently
Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
6623 Medical Secretaries are employed. This number is expected
to increase by 8.71 % over the next four years.
Hourly Wage 1040 Currently
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
1040 File Clerks are employed. This number is expected
to increase by 3.75 % over the next four years.
Receptionists and Information Clerks
Hourly Wage 4728 Currently
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
4728 Receptionists and Information Clerks are employed. This number is expected
to increase by 10.66 % over the next four years.
Executive Secretaries and Executive Administrative Assistants
Hourly Wage 9408 Currently
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
9408 Executive Secretaries and Executive Administrative Assistants are employed. This number is expected
to increase by 1.74 % over the next four years.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Hourly Wage 23549 Currently
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
23549 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive are employed. This number is expected
to increase by 5.95 % over the next four years.
Data Entry Keyers
Hourly Wage 2205 Currently
Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
2205 Data Entry Keyers are employed. This number is expected
to increase by 2.99 % over the next four years.
Word Processors and Typists
Hourly Wage 201 Currently
Use word processor, computer or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
201 Word Processors and Typists are employed. This number is expected
to increase by 7.96 % over the next four years.
Office Clerks, General
Hourly Wage 31017 Currently
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
31017 Office Clerks, General are employed. This number is expected
to increase by 5.49 % over the next four years.
First-Line Supervisors of Office and Administrative Support Workers
Hourly Wage 11770 Currently
Directly supervise and coordinate the activities of clerical and administrative support workers.
11770 First-Line Supervisors of Office and Administrative Support Workers are employed. This number is expected
to increase by 7.73 % over the next four years.
Data analysis of traditional and real-time labor market information (LMI) provided in collaboration with Emsi (Economic Modeling Specialists International), a CareerBuilder company.
ACC offers a variety of degree and certificate options to get you ready for the next step in your academic and career journey. Choosing the right award path is an important first step to reach your short and long-term goals. Visit our awards page to learn about the types of credentials we offer and the differences between each.