Emergency Information
Active Shooter Reporting and Response Procedures

Reporting Procedure

If you witness an armed individual on any campus at any time contact ACC Police Dispatch as soon as possible. Dial 222 on a campus phone or 512-223-7999 on any phone. Put 512-223-7999 in your contacts or use the ACC Mobile web to access one-touch dialing from your smart phone.

Information to provide to the dispatcher or law enforcement official:

  • Location of the active shooter
  • Number of shooters, if more than one
  • Physical description of shooter(s)
  • Number and type of weapons held by the shooter(s)
  • Number of potential victims at the location

Response Procedure

If an active shooter is reported or discovered on campus, ACC PD will implement their response procedure with other law enforcement agencies, as needed. Their response is designed to maximize your safety. Information will be provided to you using some or all of the emergency communication systems.


  • You may be under lockdown for a long time. Try to conserve the battery life of your phone and minimize using it so that emergency responders have a strong signal for their communications.
  • There may be more than one active shooter.
  • Be careful not to make changes to the crime scene since law enforcement authorities will investigate the area later.
  • You may be held for questioning by law enforcement authorities. You are required to comply.

Please review this informational video produced by the Department of Homeland Security and the City of Houston on how to survive an active shooter event.

RUN. HIDE. FIGHT. Surviving an Active Shooter Event

If the armed subject is outside the building

  1. If you are outside, flee the area or hide behind a large heavy object.
  2. If you are inside and time permits, move to a core area of the building, away from outside doors and windows.
  3. Secure your space: lock and barricade all doors.
  4. Hide: turn off lights, get on the floor and out of the line of fire, create make-shift barricades for those who cannot get on the floor.
  5. Remain quiet and hidden: silence your cell phone (including the vibration setting). Deep breathing can be calming.
  6. If the fire alarm is activated, do not evacuate unless you detect smoke or fire or you are instructed to evacuate via ACC Emergency Alert.
  7. Remain in place until an official "ALL CLEAR" instruction is given. It will be sent via all available emergency communication systems.

If the armed subject is inside the building

  1. RUN. If it is possible to flee the area safely and avoid danger, do so. Do not go to the rally point for your building. Get as far away from the scene as possible and then contact ACC Police Dispatch. Dial 222 on a campus phone or 512-223-7999.
  2. HIDE. If you can't get away, lock and barricade all doors, turn off lights, hide, completely silence your cell phone and remain in place until the official "ALL CLEAR" is given.
  3. Prepare to FIGHT. Some authorities recommend spreading out in the room and quietly committing to a plan of action should the armed subject or active shooter enter your space.

If the armed subject comes into your class or office

  1. There is no one procedure the authorities can recommend in this situation. Some recommend attacking and attempting to disarm the aggressor. The use of force is a personal decision but negotiation is unlikely to be successful.

When Law Enforcement Arrives:

  1. Law enforcement's goal is to locate, contain and stop the active shooter as soon as possible. Officers will proceed directly to the area in which the last shots were heard.
    • Officers usually arrive in teams of four
    • Officers may wear regular patrol uniforms or external bulletproof vests, helmets and other tactical equipment
    • Officers may be armed with rifles, shotguns and handguns
    • Officers may use pepper spray or tear gas to control the situation
    • Officers may shout commands and push individuals to the ground for their safety
  2. How to react when law enforcement arrives:
    • Remain calm, and follow officers' instructions
    • Put down any items in your hands (e.g., bags, jackets)
    • Immediately raise hands and spread fingers
    • Keep hands visible at all times
    • Avoid making quick movements toward officers, such as attempting to hold on to them for safety
    • Avoid pointing, screaming or yelling
    • Do not ask officers for help or direction when evacuating, just proceed in the direction from which officers are entering the premises

The first officers to arrive to the scene will not stop to help injured persons. Expect rescue teams comprised of additional officers and emergency medical personnel to follow. These rescue teams will treat and remove any injured persons. They may also call upon individuals to assist in removing the wounded from the premises. When you have reached a safe location or an assembly point, you will likely be held in that area by law enforcement until the situation is under control and all witnesses have been identified and questioned. Do not leave the safe location or assembly point until law enforcement authorities have instructed you to do so.

Helpful Links

  • DHS Active Shooter Web Site - Department of Homeland Security Active Shooter Preparedness
  • DHS video - Department of Homeland Security "Options for Consideration Active Shooter Training Video" contains information about the Police response.