Upon completion of this program the student will successfully:

1. Demonstrate knowledge of the health care delivery system and medical terminology.
2. Demonstrate knowledge of infection control and safety.
3. Demonstrate basic understanding of the anatomy and physiology of body systems.
4. Associate the major areas / departments of the clinical laboratory with the laboratory tests ordered to evaluate a patient’s pathologic condition / illness.
5. Demonstrate understanding of the importance of specimen collection in the overall patient care system.
6. Demonstrate knowledge of collection equipment, various types of additives used, special precautions necessary and substances that can interfere in clinical analysis of blood constituents.
7. Demonstrate proper techniques to perform venipuncture and capillary puncture.
8. Demonstrate understanding of requisitioning, specimen transport and specimen processing.
9. Demonstrate understanding of quality assurance in phlebotomy.
10. Demonstrate understanding of the basic concepts of communications, personal and patient interaction, stress management, professional behavior and legal implications of the work environment.