The Pharmacy Technician Program Goals are based on the objectives found in the "ASHP Accreditation Standard for Pharmacy Technician Training Programs, Part VII" published in the Practice Standards of ASHP. Upon completion of the program, graduates should be able to:
- Assist the pharmacist in collecting, organizing, and evaluating information for direct patient care, medication use review, and departmental management.
- Receive and screen prescriptions/medication orders for completeness and authenticity.
- Prepare medications for distribution.
- Verify the measurements, preparation, and/or packaging of medications produced by other technicians.
- Distribute medications.
- Assist the pharmacist in the administration of immunizations.
- Assist the pharmacist in the identification of patients who desire/require counseling to optimize the use of medications, equipment, and devices.
- Initiate, verify, assist in the adjudication of, and collect payment and/or initiate billing for pharmacy services and goods.
- Purchase pharmaceuticals, devices, and supplies according to an established purchasing program.
- Control the inventory of medications, equipment, and devices according to an established plan.
- Assist the pharmacist in monitoring the practice site and/or service area for compliance with federal, state, and local laws; regulations; and professional standards.
- Maintain pharmacy equipment and facilities.
- Assist the pharmacist in preparing, storing, and distributing investigational medication products.
- Assist the pharmacist in the monitoring of medication therapy.
- Participate in the pharmacy department's process for preventing medication misadventures.
- Take personal responsibility for assisting the pharmacist in improving direct patient care.
- Demonstrate ethical conduct in all job-related activities.
- Maintain an image appropriate for the profession of pharmacy.
- Resolve conflicts through negotiation.
- Understand the principles for managing change.
- Appreciate the need to adapt direct patient care to meet the needs of diversity.
- Appreciate the benefits of active involvement in local, state, and national technician and other pharmacy organizations.
- Appreciate the value of obtaining technician certification.
- Understand the importance of and resources for staying current with changes in pharmacy practice.
- Communicate clearly when speaking and/or writing.
- Maximize work efficiency through the use of technology.
- Efficiently solve problems commonly encountered in one's own work.
- Display a caring attitude toward patients in all aspects of job responsibilities.
- Maintain confidentiality of patient proprietary business information.
- Understand direct patient care delivery systems in multiple practice settings.
- Efficiently manage one's work whether performed alone or as part of a team.
- Function effectively as a member of the health care team.
- Balance obligations to one's self, relationships, and work in a way that minimizes stress.
- Understand the use and side effects of prescription and nonprescription medications used to treat common disease states.
- Assist the pharmacist in assuring the quality of all pharmaceutical services.