How do I update my current address at ACC?
To update your address please fill out the
Student Data Change Form.
You can turn it in at the Admissions & Records office at any campus in person,
fax it in or mail it in. The fax numbers and address are at the bottom of the form.
A copy of a photo I.D. must accompany your request.
Back to Top
What are the steps to the ACC admissions process?
The link to the ACC admissions process can be found
here.
New Student Steps:
- You must complete an ACC new student application.
- Turn in a Residency Information Form.
- Turn in any transcripts (high school and College)
- Complete the ACC101 new student orientation.
(Only if student does not have College hours.)
- Take the Assessment Test if just coming in from high school and if
you are not exempt from there SAT, TASK, or ACT.
- Meet with the ACC student Advisor.
When you meet with the advisor, you need to make sure your status is moved from applicant to student
- Once you have met with an Advisor you will be able to register when eligible.
Back to Top
How do I contact the ACC Advising office?
Here are the Admissions and Records and Advising
locations and hours.
Back to Top
-
How do I find out what books I need for my class?
You can go to any ACC bookstore with a copy of your schedule or class information, they can help you locate the books you need.
You can also wait until the first day of class and get the information about books from the class syllabus, or you can order online.
You can find information about the bookstores at their Website.
Back to Top
-
How do I change my major at ACC?
To update your major please fill out the
Student Data Change Form.
You can turn it at the
Admissions & Records office at any campus in person, fax it in or mail it in.
The fax numbers and address are at the bottom of the form.
A copy of a photo I.D. must accompany your request.
Also, take the Assessment Test if just coming in from high school and if you
are not exempt from there SAT, TASP, or ACT.
Back to Top
-
How do I get a Google/ACCmail address?
Austin Community College now has student email. ACC is teaming up with Google Apps for
Education to provide personalized email accounts to all ACC students. Go
here for more information.
Back to Top
-
How do I apply for graduation at ACC?
You can find the graduation process at this Website.
Back to Top
-
I have changed my current last name, how do I change it at ACC?
You have to change your name by filling out a
Student Data Change Form
and turn it, with a copy of your marriage license or Social Security
card with correct name, into the Admissions and Records office at any
campus.
Back to Top
-
How do I get my ACC parking pass?
Go to any major campus and pick up a receipt at the Cashiers Office and take it to the Campus Police office
to receive your Parking Permit. You will need a photo ID, your license plate number, and your drivers license number.
Back to Top
-
How do I get my ACC refund?
Refunds will be automatically processed after the 12th day of classes. If
you paid by credit card it will go back to your card. If you paid by
check, cash, or money order, your refund will be applied to your
ACCOneCard account.
Back to Top
-
How do I view an unofficial transcript?
To view and print your unofficial transcript please log on to your
ACC Online Services account.
Back to Top
-
How do I get an official transcript from ACC?
There are multiple ways to request a transcript.
This
website contains the information as well as the links
for downloading the documents for faxing or mailing in requests.
Back to Topp
-
I get a Granted Petition error when trying to register, why?
A Granted Petition is required to enroll in these classes.
The Department Head of the class must give you permission to take the class.
They must go into the system and give you a Granted Petition.
Please contact the department.
Back to Top
How long does it take for my email address to get updated to BlackBoard?
Google/ACCmail addresses are updated in BlackBoard within 24 hours after
activation.
Back to Top
I have a question that was not addressed in this FAQ
If you have a question about your schedule, grades, transcript, rosters, or the ACC course schedule,
please visit a campus Admissions and Records Office, or contact the Helpdesk via
email or by calling
the Helpline at 223-4636 during normal business hours.
Monday - Thursday 7:00 AM to 5:00 PM
Friday 7:00 AM to 5:00 PM
