Programs
of Culinary Arts, Hospitality Management, Travel and Tourism and Meeting and
Event Planning
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THE INTERNSHIP PROGRAM The
internship program is designed to provide students
with an opportunity to relate current theory from the college classroom to
practical experience under the direction of professionals in extended work
assignments. An 'intern' is an
advanced or upper division student gaining supervised practical experience in
a field of endeavor he/she intends to pursue a career in, or learn more about. From an academic perspective, an intern is viewed as a student in an environment offering
opportunities to see the similarities and differences in the classroom
learning and practical application. He/she receives academic credit and
a grade based on the completion of the required hours, on-site internship
performance, and assignments completed. Although many students
choose to perform internships during the summer months, you may intern any
semester you choose. A few students complete their final intern requirements
after they have completed all their other course work. They find a permanent
position with a firm that meets all program criteria. Following completion of
the required employment hours and all reports, the intern coordinator and the
employer jointly arrive at a grade, as in any internship. But
instead of returning to campus, these students continue as permanent
employees, and in time will receive their diplomas. |
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THE STUDENT'S OBLIGATION To
satisfy degree requirements, each student in the department pursuing an AAS
degree or Certificate in Meeting and Event Planning must secure employment
from a firm in the hospitality industry which has been
approved by one of the intern coordinators. Each student is required to
complete a resume, letter of application, and make appropriate personal,
telephone, or mail contacts which lead to interviews and ultimately to
employment. After completion of the internship period and submission of
required reports, a grade (A to F) will be awarded
through the joint efforts of the internship coordinator and the employer. Note to Student: An internship is meant
to be more than a work experience. This should not be "another summer or
part-time job." By the end of the internship, you should be competent in
all job tasks that have been assigned. In addition,
you should have developed an understanding about your employer, your
employer's place in the immediate market served, and how your employer is
faring in the industry. Review the assignments
required for your internship before you sign your agreement. If there are any
questions or conflicts, resolve them before you begin your internship. You are expected to adhere to the intern report schedule and
failure to do so will have a negative effect on your final grade for the
internship. Any variance in the prescribed outline must be in writing and
signed by the intern coordinator. As a student intern,
you are a representative of |
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GRADING There will be a letter
grade (A through F) assigned at the completion of this course. F’s will be
given for unsatisfactory performance including any of the following: 1. Reports not submitted on a timely basis NOTE: DO NOT HOLD ALL OF YOUR REPORTS UNTIL
THE END OF THE SEMESTER. THIS WILL RESULT IN REDUCING YOUR FINAL GRADE 2. Poor evaluations from your employer
supervisor 3. Poor communication with the intern coordinator In the event it is impossible for you to complete your
internship requirements during the academic semester, an "IP" will be given. The usual reason for an incomplete grade is
the inability to work the required number of hours before the date for submission
of semester grades. |
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I. COURSE
IDENTIFICATION
A. Course Numbers and Titles:
HAMG 2389-Internship (Hospitality AAS Majors)
B. On-the-job training at hospitality industry
sites with emphasis (wherever possible) on management level experience.
II. POLICY STATEMENT
A. To complete the internship program a student
must work a minimum of 250 clock hours for
approved hospitality industry firms. The internship experience earns three
semester credit hours. Any deviation from this requirement
must be approved by your INTERNSHIP COORDINATOR (instructor).
B. The student is responsible for identifying a place of
employment and securing the internship position. Although the intern
coordinator may make suggestions, students are encouraged to find internship
positions on their own. Your internship coordinator will supply advice and
guidance, but cannot be expected to act as an
employment agency.
C. Before a student is allowed to enroll
in the internship, all of the following requirements must be met. He or she
must:
(1) Be enrolled and a declared
major in the Department of Culinary Arts, Hospitality Management, Travel &
Tourism and Meeting and Event Planning at Austin Community College.
(2) Have completed at least 30 credits or ½ of
their program load.
(3) Have a grade point average of 2.5 or above.
D. By the end of the second week of the semester:
(1)Turn in an up to date resume and sample cover
letter (introducing yourself to a prospective
employer) to the internship coordinator.
(2)Turn in
the internship agreement form and internship student data attached to this
document to the internship coordinator.
(2) Obtain the approval of your internship
coordinator before any job commitment is made.
NOTE: FAILURE TO FULFILL THESE STEPS CAN
RESULT IN REDUCING YOUR FINAL GRADE.
E. A student must be enrolled
in the internship course within their program, before undertaking the work
experience or have signed permission from the intern coordinator.
F. Students will pay the regular tuition fee for the internship
course and will be responsible for their room, board, and travel expenses if
the internship is outside Travis County
G. If a student is unable to complete the assignments before the
end of the semester, a grade of Incomplete or In Progress will
be assigned. When the assignments are completed and graded, the
Incomplete or In Progress will be changed to an
appropriate letter grade, (AT THE END OF THE NEXT GRADING PERIOD).
H. If a student is unable to complete the
internship because of justifiable circumstances, the college rules concerning
withdrawals will apply.
I. The internship coordinator or a representative can personally
visit or contact the student’s employer and/or the supervisor by telephone
during the internship.
J. Grades will be determined by the intern
coordinator and the student's immediate supervisor. There will be a letter
grade (A through F) assigned after all required reports have been received by
the internship coordinator. In the event an "F" is given, the student
must begin a new internship, including enrollment and payment for the
appropriate number of credit hours.
Course Description: A work-based learning experience
that enables the student to apply specialized occupational theory, skills and
concepts. A learning plan is developed by the college and the employer.
This may be a paid or unpaid experience. This course may be
repeated if topics and learning outcomes vary.
Purpose of Assessment: The purpose of
choosing this course as a course to assess mastery of skills is to assure our
graduates are able to demonstrate competency in the the field they are
graduating from ; Hospitality Management, Travel and
Tourism or Meeting and Event Planning.
This course is the capstone course for all programs. The compentency that must
be demonstrated by the student will include any subject matter gathered
from the courses they have taken in their programs.
Assessment Outcome: Demonstrate mastery of knowledge in the fields they are
graduating from
Assessment Compentency: Demonstrate
mastery of knowledge by taking a written exam and an oral exam based on their
internship packet
Measurement Instrument and Success Criteria:
85% will score 85% or higher on the written exam and the oral exam
Assessment
Instrument
Students will register for the course HAMG
2389-Internship. The internship program is designed to provide
students with an opportunity to relate current theory from the college
classroom to practical experience under the direction of professionals in
extended work assignments.
Upon approval of
their assigned internship they will complete the internship packet
. The packet includes;
(1)A copy of the student's resume.
(2)Internship Agreement Form (part
1 and part 2)
(3)An intern data sheet (Report
1).
(4) Personal objectives, job description, and an analysis of the firm's
organizational structure (Report 2).
(5) Two reports describing on-the-job problems encountered and their
resolutions (Reports 3 & 4).
(6) A
situation analysis covering the student's place of employment during the
internship (Report 5).
(7) A personal evaluation of the internship
(Report 6).
(8) Intern time sheets signed by the supervisor.
(9) In certain instances, additional reports may be required or changes may be made in the requirements. These agreements must be in
writing between the student and the intern coordinator.
(10) Midterm and final supervisor’s
evaluations.
Upon receiving Reports 3, 4, 5 and 6 to the Internship
Coordinator to student will meet with the Internship Coordinator to review the
documents. After this meeting, a
committee of three faculty members including the Internship Coordinator, a
faculty member in the student’s major and one outside the student’s major will
review these reports and each create two questions to ask the student regarding
these reports. On the Monday the 15th week of the semester the student will be
brought in and given the six questions.
The students will be able to choose three questions to answer in a written
exam. This exam will
be given on the Thursday of the 15th week of the semester and
the student will have 3 hours to complete the exam. During the 16th week of the exam,
the student will come and present themselves to the committee and be given an oral exam at which time the remaining three
questions may or may not be asked. Any
topic from their major could be asked during this
exam. This exam will last for 2 ½
hours.
E-mailed or faxed reports will not be accepted. Each of these reports must
be mailed or delivered to the internship coordinator.
Late reports will be penalized. If
reports are repeatedly late, a fail grade (F) can be awarded.
Postmark dates will be used to determine promptness.
If a circumstance arises which causes you to be late with a report
(illness, emergencies, etc.), it is your responsibility to notify the
coordinator as soon as possible.
Note: Interns are reminded
that they are representatives of
III. PROCEDURE
A. Obtain approval and
the from your internship coordinator for enrollment in the course.
B. Enroll in approved course.
If you are not sure which internship is appropriate, see your department
chairperson for assistance.
C. Read the syllabus, complete and return
the appropriate assignments to the internship coordinator.
D. The assignments will be reviewed and
you will be notified if you have to do additional work in order to continue
with the internship process.
E. Make contacts with prospective employers.
F. Secure approval of prospective employer from the intern
coordinator.
G. Submit all reports before completing employment.
FORMS- Click to access the
forms for your intern reports. You will need to make copies of some of these report forms to use for
your assignments. Keep copies of all reports you turn in. Your reports will not be returned. All forms must be
typed. TIME SHEETS MAY BE HAND
WRITTEN IN INK PEN.
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Internship Data Sheet |
Second Problems and Solutions Report |
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Personal Objectives, Job Description & Responsibilities |
Situation Analysis |
Supervisor's
Final Evaluation - check to see that this says final report on it. |
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First Problems and Solutions Report |
Personal Evaluation of Internship |
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Management Schedule of Activities Sheet |
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INTERN REPORT SCHEDULE
BY THIRD WEEK OF THE
SEMESTER:
Resume, Cover Letter,
and Intern Data Sheet(Report 1)
AFTER YOUR INTERNSHIP
BEGINS, THE FOLLOWING REPORTS ARE DUE AFTER THE SPECIFIED NUMBER OF HOURS
WORKED:
40
hours - Personal Objective, Job Description, and Organizational Chart. Include time
sheets to this date (Report 2).
80
hours - Mid-Term Evaluation and First Problem and Solution Report, and Intern
Time Sheet up to this date (Report 3).
120 hours - Second
Problem and Solution Report, and Intern Time Sheet up to this date (Report 4).
160 hours - Situation
Analysis Report and Intern Time Sheet up to this date (Report 5).
200
hours - Personal Evaluation of the Internship and Intern Time Sheet up to this
date (Report 6).
Final Evaluation and
Intern Time Sheet up to this date