Human Resources

Admissions and Records

ACC maintains an "open door" admissions policy. However, the College requires an assessment of basic skills for new college credit-seeking students. The Admissions and Records office maintains all student records. The office provides faculty with answers to questions about student records including grades, prior courses and demographic information; verification of enrollment, class rosters; and a variety of forms such as those necessary to withdraw or reinstate students from classes, make grade changes, or file early completion of courses. For specific information about Admissions and Records, refer to the College Catalog or go to

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Advising Services

New college students to ACC must be advised prior to enrolling their first semester. Academic advisors determine course placement based on assessment test results, help students select first-semester courses, and provide students with transfer information to other colleges. Faculty members with questions about a student's course placement (such as what a student was advised to take, or whether a student meets a pre-requisite) can speak to an academic advisor at any campus location. For more information go to

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Assessment Services

Unless otherwise TSI exempt, each student who enters ACC must take the appropriate reading, writing, and/or mathematics skills assessment prior to enrolling. Even students who are TSI exempt, waived or completed may be required to take a placement test to enroll in college-level math courses.

The Compass test and the Asset test, are available at ACC as TSI approved tests for students who are required to test for TSI or placement. The college also requires Compass ESL (English as a Second Language) for students whose primary language is not English.). The Quick THEA and Computer Administered THEA (CAT) are also offered through the Business Assessment Center.

For questions about testing, go to

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Career Services

Students interested in exploring career issues and options will find many helpful resources on
the ACC Career Services website including local job listings. Counselors are available to assist
students in setting career goals and matching those goals to an appropriate degree or certificate
program. Counselors also administer and interpret career planning instruments to help students
assess their interests, values, experiences, and their abilities. Job placement services are
available through ACC’s partner Workforce Solutions and include research information on
occupations and the job market, resume writing and interviewing skills.

Links above:
Career Services website:
Workforce Solutions:

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Counseling Services

Professional counselors are available at every campus to assist students to define educational and career goals, to increase their ability to benefit from instruction, and to deal with life challenges which may reduce their chances of succeeding at ACC. Counselors provide consultation services to faculty members concerned about a student's behavior or progress in classes, offer class visits and workshops on college success, and provide community referrals when appropriate. For more information go to

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Financial Aid Office

The Financial Aid Office offers assistance to students who are not able to meet the costs of attendance; and may otherwise be unable to attend college. Financial aid is offered in the form of grants, loans and part time employment; and is awarded based on documented financial need as determined by federal guidelines.  For more information go to:

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Veterans Affairs

The Austin Community College Veteran Affairs Office assists veteran students and their dependents with federal and state veteran educational benefits.  VA specialists, located at the Round Rock, Riverside and Northridge campuses, provide benefits application assistance, VA specific advising and general veteran educational benefit and aid information.  ACC’s VA central office is located at the Highland Business Center.  

Please visit our web site at

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Office for Student with Disabilities

Each ACC campus offers support services for students with documented disabilities.  To receive accommodations, students with disabilities must apply for services through the Office for Students with Disabilities on at the campus most convenient for them. ACC provides qualified students with a variety of accommodations including, but not limited to, sign language interpreters, note sharers extended time for testing, testing in a reduced distraction environment and priority registration.   For more disability information, please review   For more information about working with deaf students and interpreters, go to   Faculty who have deaf students enrolled in their sections will receive Working with Deaf Students and Interpreters: A Guide for Instructors at the beginning of the semester.

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Policies and Procedures

The College has many policies and procedures that are important for faculty members. Below is a partial list of those involving student issues. For a more complete list, go to

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Student Rights and Responsibilities

  • Students at the college have the rights accorded by the U.S. Constitution to freedom of speech, peaceful assembly, petition, and association. These rights carry with them the responsibility to accord the same rights to others in the college community and not to interfere with or disrupt the educational process. Opportunity for students to examine and question pertinent data and assumptions of a given discipline, guided by the evidence of scholarly research, is appropriate in a learning environment. This concept is accompanied by an equally demanding concept of responsibility on the part of the student. As willing partners in learning, students must comply with college rules and procedures.
  • Enrollment in the college indicates acceptance of the rules set forth in this policy, which is administered through the office of the campus dean of student services. Due process, through an investigation and appeal process, is assured to any student involved in disciplinary action.
  • Austin Community College expects a high standard of conduct from its students.
  • Students are expected to comply with the law, respect proper constitutional authority, and obey College policies, rules and regulations.
  • These policies provide a framework for guiding education and institutional initiatives (academically and non-academically).To be effective, such policies are clear and widely available to the entire community of the institution and include procedures for their implementation. The institution provides opportunities for students to team with Staff/Faculty about their rights and responsibilities.
  • The institution publishes a clear and appropriate statement of student rights and responsibilities and disseminates the statement to the campus community.
  • Students are informed of their Rights and Responsibilities in the following manners:
  • New Student Orientation (TOP)-Live
  • New Student Orientation-Online
  • Student Planner
  • Staff Faculty Handbook
  • Austin Community College understands and is committed to student diversity; therefore, the college plans and executes policies and procedures that are responsive to differences among students.
  • The Austin Community College District offers an environment where students’ rights are respected and responsibilities are recognized. Students are invited to be active members of the education community.  Opportunity for students to examine and question information and assumptions of a given discipline, guided by the evidence of scholarly research, is appropriate in a learning environment. This value is accompanied by an equally demanding responsibility on the part of the student. 

Student Leadership and Development

The Office of Student Life provides avenues for student growth and enrichment outside of the classroom. The office coordinates student organizations, special events, campus publications, recognition, orientation, first year experience, intramurals, diversity programs, and leadership opportunities.

Faculty members interested in serving as a Faculty Advisor to a student organization should contact the Student Life team housed on each campus. There are other ways for faculty to get involved ranging from classroom presentations, offering extra credit, serving on student achievement selection committees and participating in volunteer events.  For more information go to


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Support Center

The ACC Support Center offers a variety of support services to help eligible students reach their educational goals. Support Centers provide community resource information and referral, childcare payment assistance, and a textbook loaning library for students unable to afford their textbooks. For more information go to

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The staff members of Student Services are very eager to work with faculty members to enhance the success of ACC students. If there are any problems or questions related to student services,speak with the Dean of Student Services at any campus location.

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Last modified: April 22 2013 @ 1:16 pm | Austin Community College District • Austin, TX