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Employee Assistance Program |
Austin Community College has an Employee Assistance Program (EAP) with Worker's Assistance Program (WAP). An EAP is a work-sponsored program designed to assist in the identification and resolution of problems associated with an employee's personal and or professional issues. ACC recognizes the importance of maintaining the health and well-being of their employees and families. YOU are ACC's greatest resource!
Accessing ServicesParticipation with the EAP is strictly voluntary. An employee or dependent may seek services around any issues that may be of concern, including but not limited to: marital or relationship issues, depression, stress and/or anxiety, alcohol or drug problems, legal/financial problems, family communication, grief and loss. An employee or dependent may contact EAP at:
A brief phone intake is conducted, and an appointment is made with a licensed counselor. You will have the option of meeting with a counselor at any of the WAP Austin offices. Dependents under the age of 18 should be accompanied by legal guardian. WAP provides regular counseling appointments 6 days a week. For emergencies and urgent situations, there is a 24 hour, seven day/week coverage provided by one of our licensed professional counselors. back to top ConfidentialityAll information related to your contact with EAP and/or use of your EAP services is strictly confidential. Neither your employer or your co-workers need to know or be informed that you are utilizing the EAP. Information regarding involvement with EAP or clinical issues addressed, require an expressed written consent to release information by each party involved in the session. Even in cases of a formal referral by a manager, the employee's written consent is required to inform the manager of either attendence or clinical issues. Except as required or permitted by law, no information may be communicated to anyone inside or ourtside of ACC, without your expressed written consent. back to top Assessment & ReferralA WAP EAP Counselor will meet with you confidentially, by appointment to discuss your concerns. Your counselor will support you in determining what type of assisstance will benefit you most effectively. If it is agreed that brief counseling or coaching may be the most helpful, WAP EAP can provide those services. The EAP counseling is prepaid by ACC, and there is NO COST to the employee to participate. WAP EAP can provide up to eight sessions for individuals and up to twelve total sessions for the family per year. The year runs September through August. When additional services are warrented that extend beyond the scope of the EAP counseling, referrals are made to resources in the community. These referrals are made in conjunction with your medical plan coverage whenever possible. The EAP will continue to provide support to employees that are connected to other resources in the community. In this case, the client is encourgaged to keep in touch with the EAP counselor and use the EAP as a resource and reference for mental health services. back to top Brief Strategic TherapyAfter the initial assesment, the client and EAP counselor can agree to engage in brief strategic therapy. For ACC employees this can mean up to 8 (50 minute) sessions per year. There are times when all eight sessions may not be utilized, depending on what the goals of the sessions are and when the client has met those goals. For ACC families, a total of up to 12 visits are available annually. The sessions are scheduled by appointment and can occur in whatever manner is appropriate and that suits the client's needs and schedule. At WAP, our philosophy guides us in the work we do with our clients. We believe that personal growth is a life-long process of development and change. We respect and work with the clients' strengths and resources to support them in addressing issues that life presents from time to time. We expect that positive change will occur through the clear specification and action based on achievable treatment goals. The EAP counselor works with the client to define session goals. back to top Workplace ServicesIn addition to individual and family therapy service described above, WAP EAP provides a variety of services designed to support the employee and the workplace. Some of these services include: critical incident debriefing, workplace violence prevention, conflict resolution in work groups, facilitating communication in the workplace, coaching, managment consultation, facilitation of back to work meetings after a leave of absence, and a variety of psychoeducational seminars. Psychoeducational seminars are available to ACC's employee population and presentations can be made onsite and custom tailored to fit a group's particular needs. Some examples of these informal learning seminars include: Couples Communication, Positive Parenting, Capitalizing on Stress, and Lifestyle Hardiness. If you and/or your work team are interested in utilizing or coodinating these sevices, please contact our office. back to top EAP Counselor ScheduleEAP counselors are onsite at the following times and locations:
How to access services: Newsletters |
Last modified: June 17 2008 @ 10:19 am | Austin Community College District • Austin, TX