COURSE INFORMATION

FALL 2009
PRINCIPLES OF MARKETING MRKG 1311
16 week session
Section 42153 OPC 001 PCM (16 week).
Mandatory Online orientation on Blackboard, August 24, 2009 in Blackboard.

INA MIDKIFF: Professor of Marketing
Cypress Creek Campus
1555 Cypress Creek Road
Cedar Park, Texas 78613
OFFICE: CYP #2204.8
PHONE: 223-2072
FAX: 223-2089
OFFICE HOURS: (see attached page)
EMAIL: ina@austincc.edu
WEB SITE ADDRESS http://www.austincc.edu/ina
Departmental Web Site http://www.austincc.edu/mkt

Marketing Publisher’s Web Site is http://highered.mcgraw-hill.com/sites/0073404721/student_view0/index.html
PLEASE NOTE: Complete course information is in Blackboard.  This is not all the information you need in order to be successful in this course.  This is only the course syllabus.  Information will be available in Blackboard August 24, 2009.  You must be officially enrolled in the course to access Blackboard.  Blackboard access is at Go to http://acconline.austincc.edu for entry into Blackboard. You will need your student ID and password to log into Blackboard. 

GENERAL INFORMATION FOR THE PRINCIPLES OF MARKETING PCM STUDENT

PCM COURSE INFORMATION

PCM courses are designed for anyone, who has scheduling problems, work-schedules that conflict with normal class times, or any reason they may have. Some students are concerned about the transferability or status of PCM courses. The course content, college credit and transferability are equivalent to those offered in the classroom.  The first step to success is your Distance Learning MANDATORY course orientation on August 24, 2009.

Marketing 1311 is an interactive training system that combines electronic learning materials with online instructor guidance and expertise. It is accessed via the Internet from the student's computer at home or work or in an ACC lab, any time. Concepts are presented through the textbook, the Publishers Web site, information on the instructor's Web site, and Blackboard.

You will cover the same material as in a regular class. You must have access to the Internet and an email account. The primary framework for instruction is the Internet. The Interactive capabilities such as email and listserv, access to library on-line, office hours, discussion forums, facilitate student to instructor communication. This asynchronous learning allows students who have other responsibilities to participate in course offerings. Being able to send a message to the instructor at any time, instead of traveling to the campus during the instructor's posted office hours, makes it possible for those who have limited or no time beyond the normal class time to talk to the instructor.

Course content is delivered in Blackboard. This syllabus, assignments, core course information, announcements, structured student activities, and discussion information are all located in Blackboard. You will view web pages, send and receive email, download files, and upload files you have created using ACC’s Blackboard system. If you do not have an ACCeID you will need to activate it by going to the “First-time login” link at http://www.austincc.edu/acceid/step1.htm.  Go to http://acconline.austincc.edu for student entry into Blackboard.  You will need your student ID and password to log into Blackboard.  Blackboard access is available the first day of the semester. You must complete your MANDATORY course orientation in Blackboard.

You must be able to communicate with the instructor by email.  You need an individual account, which is not shared with anyone else.  In EVERY email message you send me, the subject line must include MK 1311, PCM.  Also your first and last name must be included somewhere in the message.

Tests will be taken on-campus in the Testing Centers. Testing center information is at http://www.austincc.edu/testctr/.  You must have your ACC ID in order to take a test in an ACC testing center.  Additional information about testing will be available in Blackboard.

As the online instructor I will monitor your progress and advise you as appropriate via email, telephone, or chat room discussions. You will be evaluated by means of tests, assignments, and projects.

Distance Learning Student Information is available at http://dl.austincc.edu/students/#Resources.  If you are not sure about the technical skills needed to be successful in a Distance course please review the Technical Skills Checklist at http://dl.austincc.edu/Students/TechCheck.html.  I also think you should go to http://dl.austincc.edu/passport/ and read information about how to be successful in a Distance Learning course.  If you need Computer services go to http://irt.austincc.edu/ict/computing for more information.  Library services are available online for Distance Learning students at http://dl.austincc.edu/students/#Library. The Office for Students with Disabilities is located at http://www.austincc.edu/support/osd/

Distance Learning Help Line, 1-512-223-8026, Toll free 1-888-223-8026 or dl@austincc.edu. Distance Learning Help Line is open 8am to 5pm Monday-Friday.

TIME REQUIRED

I believe that you can expect to spend between 3 to 4 hours per chapter of reading, doing assignments, and preparing for the exam. Of course this may vary from student to student. The more time and effort you put into your class, the more you will derive from it. I hope you approach this course as a learning adventure and that it is both informative and a great opportunity for you.

COURSE CATALOG DESCRIPTION

MRKG 1311 PRINCIPLES OF MARKETING (3-3-0).  Introduction to basic marketing functions; identification of consumer and organizational needs; explanation of economic, psychological, sociological, and global issues; and description and analysis of the importance of marketing research. Skills: R (MKT 1013)

REQUIRED TEXT/MATERIALS

Marketing, 9/e edition – Roger A. Kerin (ISBN 978-0-07-340472-1) THIS IS A NEW BOOK FOR FALL 2009!  We will cover the entire book in one semester. Please take some time and review the contents of the Publisher's Web site.  There is a study guide but it is not mandatory. You may purchase this book at any of the college bookstores.  To find the best price for your textbooks click to http://www.bestwebbuys.com/books/
ACC Bookstore is at http://austincc.bkstore.com/bkstore/content and MBS direct http://bookstore.mbs.direct.net/AUSTINCC.HTM

INSTRUCTIONAL METHODOLOGY

This course is an Internet PCM course.

COURSE RATIONALE

The purpose of this course is to prepare the student to identify the marketing mix components in relation to market segmentation; explain the economic, psychological, sociological, and global factors, which influence consumer and organizational decision-making processes; and interpret market research data to forecast industry trends and meet customer demands. This course will help students develop the understanding and skills necessary to become successful marketers.  This course integrates the IMC approach, and places an emphasis on decision-making. Seven perspectives of marketing: global, relationship, ethics, customer value, productivity, technology, entrepreneurship, is included in this course. Principles of Marketing is not just about textbook learning: it challenges students to use their critical/creative skills in all aspects of Marketing, not just those covered in this course.

 

COMMON COURSE LEARNING OBJECTIVES/OUTCOMES

 

1.      Understand how marketing is related to other business functions and its importance to the success of the business entity.

2.      Understand the importance of consumer behavior as it relates to buying behavior.

3.      Be able to identify, analyze, and use sources of marketing research information.

4.      Be able to identify, understand, and apply basic marketing concepts to solving marketing challenges.

5.      Understand good marketing practices and techniques and how to apply them.

6.      Be able to develop a sound Integrated Marketing Communications plan.

GRADING

Students, exam reviews are in Blackboard. I encourage you to use as an excellent study review.

1,000 points total.
A=900-1000 points // B=800-899 points // C=700-799 points // D=600-699 points  // F Below 600 points.
Grades will be based on the following areas of performance.
Each exam is 50 multiple choice questions with a value of 3 points per question.
Exam One 150 points (15%) Chapters 1,2,3,4,5
Exam Two 150 points (15%) Chapters 6,7,8,9,10,11
Exam Three 150 points (15%) Chapters 12,13,14,15,16,17
Final 150 points (15%) Chapters 18,19,20,21,22
Exams will total 600 points.

Discussion Board = 100
Marketing Concept Paper = 100
End-of-chapter assignments = 200
Assignments will total 400 points.

Exams plus assignments equal 1000.

November 23, 2009 is the last day to drop for the 16 week session.

IMPORTANT DATES FOR FALL 2009

 

Exam One, September 21, 2009

Exam Two, October 19, 2009

Exam Three, November 11, 2009

Final, December 9, 2009
Marketing Concept Paper due November 30, 2009

TESTING

Review exams are on the publishers’ web site and I strongly encourage you to take the review exams online before you take the tests in the testing center. The web address is http://mhhe.com/bearden07.  You must complete four exams this semester. The exams will be taken in the testing centers at ACC.   You may take one page of notes to the testing center when you take the exam.  It can be both front and back. 

IN ORDER TO TAKE AN EXAM AT A TESTING CENTER YOU MUST SHOW YOUR STUDENT ID AND A CURRENT PHOTO ID. Student ID's should be mailed to you or you can pick them up in the Bursar's office on the campuses.

Exams may be taken at the testing center nearest you.

Northridge, RM 1123, 223-4735
Riverside, RM 1132, 223-6242
Rio Grande, RM 130, 223-3164
Cypress Creek, RM ?, 223-2075
Pinnacle, RM?, 223-8002
Round Rock, RM 103, 255-9663
Fredericksburg, 1-830-997-6363
Sam Marcos, 1-512-353-7224
Eastview, 223-5145
South Austin Campus, 223-9240

The testing center requires that you begin the exam at least one hour before closing.

Please see specific information about the policies and procedures of your Testing Center at their Web site or pick up a guide from the Testing Center.
http://www.austincc.edu/testctr/

PRINCIPLES OF MARKETING ASSIGNMENTS

CHAPTER ASSIGNMENTS

 

You must complete the following chapter assignments.  Each chapter assignment has a value of  9.10 points.  The total value of the end-of-chapter assignments is 200 points (20%).  Assignments must be placed in Blackboard by midnight on the day the assignment is due.

 

 

Chapters

Assignments

Due Date (16 week)

Chapter 1

Page 23, Answer questions 3 and 4

Sept 1

Chapter 2

Page 51, Answer questions 3 and 5

Sept 6

Chapter 3

Page 91, Answer questions 3 and 7

Sept 9

Chapter 4

Page 111, Answer question 4

Sept 15

Chapter 5

Page 138, Answer questions 4 and 5

Sept 17

Chapter 6

Page 161, Answer questions 4 and 5

Sept 28

Chapter 7

Page 193, Answer questions 4 and 6

Oct 7

Chapter 8

Page 221, Answer question 2

Oct 11

Chapter 9

Page 248, Answer questions 1 and 2

Oct 13

Chapter 10

Page 275, Answer questions 1 and 2

Oct 18

Chapter 11

Page 303, Answer question 1

Oct 26

Chapter 12

Page 324, Answer questions 1 and 8

Nov 1

Chapter 13

Page 351, Answer question 4

Nov 4

Chapter 14

Page 377, Answer questions 1 and 2

Nov 8

Chapter 15

Page 411, Answer questions 6 and 7

Nov 10

Chapter 16

Page 434, Answer questions 6 and 8

Nov 18

Chapter 17

Page 459, Answer questions 1 and 4

Nov 23

Chapter 18

Page 484, Answer question 3

Nov 25

Chapter 19

Page 517, Answer questions 1 and 4

Nov 30

Chapter 20

Page 545, Answer question 2

Dec 2

Chapter 21

Page 568, Answer questions 1 and 5

Dec 5

Chapter 22

Page 597, Answer questions 5, and 6

Dec 7

 

THE MARKETING CONCEPT ASSIGNMENT

Due Date is November 30, 2009

This assignment is 10% of your grade (100 points).

Integrated Marketing Communication (IMC) is a comprehensive plan of communication that includes advertising, sales promotion, public relations, personal selling, and the rest of the marketing mix to provide maximum communication impact with stakeholders. Price, product features, distribution, and promotions all work to create product awareness, brand attitudes, and purchase intent.

This report will focus on the newest addition to IMC, the Internet. The Internet offers companies a unique opportunity to sell their products directly to customers and receive instant feedback from those customers. Web sites can demonstrate a company's special features in a different format than traditional marketing strategies.
The best place to find articles about Amazon and Barnes and Noble is at the ACC online library.  Go to http://library.austincc.edu/help/offcampus.htm and follow the instructions at http://library.austincc.edu/help/offcampus2.htm.  This is the best and easiest way to access all the information you will need for this report.

You must compare Amazon and Barnes & Noble.

1. Visit their Web sites and research the companies.

2. Second, complete the table below (some answers are your opinion) speculating on parts of their business plans.

 

Amazon

Barnes & Noble

Mission Statement

 

 

 

Target Customers

 

 

 

Market Position

 

 

 

Products Offered

 

 

 

Distribution

 

 

 

Pricing Strategy

 

 

 

Pricing, Shipping Price Strategy

 

 

 

Non-Product Information

 

 

 

Customer Feedback

 

 

 

Was it a Fun Site to Visit?

 

 

 

3. Answer the following questions for both companies. Answers should be complete and succinct.

  1. Give a brief history of each company with information found at their web site.
  2. Overall which site do you believe better embodies the marketing concept?
  3. Are there products they should carry which currently they don't?
  4. Are there geographic areas not covered that should be?
  5. Do you agree with their pricing strategy?
  6. Do these companies allow other companies to run banner ads from their sites? If so, do you think the ads are effective, and appropriate for their site?
  7. What are the top-level links from their home page?
  8. Who are their main competitors? Why? These may be companies who are not on the Internet.
  9. Would you purchase a product from this company online? Why or why not?
  10. Overall what are the major Internet marketing objectives for these two companies?

All Assignments must be placed in the assignment drop in blackboard by midnight on the day they are due.

ASSIGNMENTS MAY BE TURNED IN EARLY!

DISCUSSION BOARD PARTICIPATION (100 points)

 

You are expected to read the Chapters and participate in the bulletin board discussions.  In order to earn the full 100 points you must participate in all bulletin board discussions.  Discussion topics will be established throughout the class.  To earn points you must participate by either stating your comments to the topic (that I provide) or responding to your classmates’ posts.  Comments should be well thought out and in complete sentences.  You should check the bulletin board at least twice a week for any bulletin boards that may be established in order to discuss a topic.  More information about bulletin board discussions will be provided in Blackboard.

EXTRA CREDIT

When you take your exam you may earn 15 additional points per exam by completing the following assignment. (One article for each exam)

Read an article concerning some aspect of Marketing. The article must relate to a topic that is covered in the text. Summarize the article in 1-2 pages, state which chapter and topic it relates to, and attach a copy of the article to your summary. This will be due on the day you take your exam. If you decide to place in the digital drop box provide information about where I can find the article.

You will find suitable articles in BUSINESS WEEK, SALES AND MARKETING MANAGEMENT, FORTUNE, FORBES, ADAGE AND BUSINESS MARKETING or any other magazine or Web site related to Marketing.  The best place to find articles is at the ACC online library.  Go to http://library.austincc.edu/help/offcampus.htm and follow the instructions at http://library.austincc.edu/help/offcampus2.htm.  This is the best and easiest way to access hundreds of journals with great articles.  American Demographics is one of my personal favorites.  Also http://www.adage.com is an excellent website that we will look at in the class.  It has excellent articles.  If you want to use web videos go to http://www.martinlindstrom.com/  and watch one of his videos about branding and write a summary just as you would for a written article.


SCHEDULE FOR READING CHAPTERS AND ASSIGNMENTS

CLASS OUTLINE/CALENDAR FOR FALL 2009

 

16 week Class Schedule August 24-December 13, 2009
This schedule will keep you on track. 

 

Month/Day Schedule

Assignment

August 24

First class day

August 26

Chapter 1

August 31

Chapter 2

September 2

Chapter 3

September 9

Chapter 3, 4

September 14

Chapter 4

September 16

Chapter 5

September 21

Exam One

September 23

Chapter 6

September 28

Chapter 6, 7

September 30

Chapter 7

October 5

Chapter 8

October 7

Chapter 9

October12

Chapter 10

October 14

Chapter 11

October 19

Exam Two

October 21

Chapter 12

October 26

Chapter 13

October 28

Chapter 14

Nov 2

Chapter 15

Nov 4

Chapter 16

Nov 9

Chapter 17

Nov 11

Exam Three

Nov 16

Chapter 18

Nov 18

Chapter 18, 19

Nov 23

Chapter 19

Nov 25

Chapter 19, 20

Nov 30

Chapter 20, Marketing Concept Paper

Dec 2

Chapter 21, 22

Dec 7

Chapter 22

Dec 9

Final

 

INSTRUCTOR CLASS POLICIES

 

v     Missed Exams – If you miss an exam you have 48 hours to contact me and arrange to take the exam as soon as possible.  You will then have 5 days to take a make-up exam.  The final must be taken at the scheduled time.  There is no make-up for the final.

v     Student Withdrawal Policy – It is the responsibility of the student to withdraw from this class.  If you are unable to complete this course due to illness, moving, etc., please officially drop or you will receive an F.  Remember that November 23, 2009 is the last day to officially drop.

v     Assignments will not be accepted late.  Academic work submitted will be your thought, research, or self-expression.  Absolutely no Plagiarism.

v     Counseling services are available to help you with a variety of needs, if you need more information please don’t hesitate to ask.

v     Office hours are posted outside my door and on my web page at http://www.austincc.edu/ina.  Ask if you need help.  I am here to help you!

v     All students must take the final, no exceptions.

Departmental policies for Incompletes, Attendance, and Withdrawal are as follows:

Incomplete Policy:  An incomplete (I) will be granted to a student in rare circumstances. Generally, to receive a grade of I, a student must have completed all examinations and assignments to date, be passing, and have personal circumstances that prevent course completion that occur after the deadline to withdraw with a grade of W.

 

Attendance Policy:  All students are expected to attend classes.  Non-attendance will have an impact on the student’s grade.

 

Withdrawal Policy:  It is the student’s responsibility to withdraw from a course.  Instructors are allowed to withdraw students but students must not rely on their instructor to withdraw them if they wish to withdraw.

 

Austin Community College policies for Academic Freedom, Scholastic Dishonesty, Student Discipline, and Students with Disabilities are as follows:

 

Academic Freedom Statement:  Each student is strongly encouraged to participate in class. In any classroom situation that includes discussion and critical thinking, there are bound to be many differing viewpoints. These differences enhance the learning experience and create an atmosphere where students and instructors alike will be encouraged to think and learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also with the instructor. It is expected that faculty and students will respect the views of others when expressed in classroom discussions.

 

Scholastic Dishonesty Statement: Acts prohibited by the College for which discipline may be administered include scholastic dishonesty, including but not limited to cheating on an exam or quiz, plagiarizing, and unauthorized collaboration with another in preparing outside work. Academic work submitted by students shall be the result of their thought, research or self-expression. Academic work is defined as, but not limited to tests, quizzes, whether taken electronically or on paper; projects, either individual or group; classroom presentations, and homework” (Student Handbook, 2002-2003, p. 32). Penalties for scholastic dishonesty will depend upon the nature of the violation and may range from lowering a grade on one assignment to an F in the course and/or expulsion from this institution.

 

Student Discipline Statement:  Classroom behavior should support and enhance learning. Behavior that disrupts the learning process will be dealt with appropriately, which may include having the student leave class for the rest of that day. In serious cases, disruptive behavior may lead to a student being withdrawn from the class. ACC's policy on student discipline can be found in the Student Handbook, 2002-2003, p. 32.

 

Students with Disabilities Statement: Each ACC campus offers support services for students with documented physical or psychological disabilities.  Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes. Students are encouraged to do this three weeks before the start of the semester” (Student Handbook, 2002-2003, p. 14).

 

RULE OF THREE:  Per state law, effective spring 2006 any student taking a class for the third time or more may be charged an additional $60 per credit hour unless exempted. We call it the Rule of Three.

The Texas Higher Education Coordinating Board has mandated that all publicly funded higher-education institutions will not receive funding for courses a student takes for the third time or more. Without the state funding for those affected classes, ACC will charge additional tuition to pay for the cost of the class. The new “Rule of Three” tuition costs will not apply to developmental courses, Continuing Education courses, special-studies courses in which the content changes each time, or other select courses. For additional information go to http://austincc.edu/admiss/ruleofthree/

Students affected by this new policy should note the following:

  • This policy affects class enrollments beginning with the fall 2002 semester (Aug. 2002).
  • Financial aid may be used to cover the additional tuition charge.
  • If you are taking a class for the second time and are considering a third attempt in the future, consult with your instructor and/or advisor. ACC is here to help you succeed.
  • Appeals for waivers will be reviewed on a case-by-case basis by the relevant Dean of Student Services at each campus.

SERIOUS CONSEQUENCES FOR RECEIVING A “W” IN A COURSE:

The Texas Legislature has now, for the second session in a row, instituted some substantial consequences for students who withdraw from courses. Students have traditionally thought of a W as a non-penalty grade, thus it is very important that students understand the direction that the state is going about withdrawals so that they can avoid substantial negative consequences later.

The consequences instituted by the state in 2005 are that, for most courses, if a student enrolls for the course for the third time, the student will have to pay substantially more tuition for the course.

In 2007, the state declared that, for incoming freshmen in Fall 2007 and later, there will be a limit of six W's overall in the student's college career. http://www.austincc.edu/withdraw/WithdrawalInformation.php

ADDITIONAL INFORMATION

*Office hours are posted on my website at http://www.austincc.edu/ina

*Student Withdrawal Policy - It is the responsibility of the student to withdraw from this class. If you are unable to complete this course due to illness, moving, etc., please officially drop or you will receive an F.  The last day to drop is November 23, 2009.

LINKS FOR MARKETING

 

http://www.adage.com


http://www.martinlindstrom.com

 

http://www.adforum.com


http://advertising.utexas.edu/research/law/index.html

 


OTHER RESOURCES

Open Campus Home Page

Learning Resource Center Home Page

Jump To Book List

Jump To Web Links

Student Handbook, http://www.austincc.edu/handbook/acaguides.php

Academic Testing Center Website, http://www.austincc.edu/testctr/

Distance Learning Help Line, 1-512-223-8026, Toll free 1-888-223-8026 or dl@austincc.edu.
Distance Learning Help Line is open 8am to 5pm Monday-Friday.

A link to the Course Master Syllabus with SCANS competencies is at http://www.austincc.edu/mkt/mastersyl/mrkg1311.htm

Return to Ina’s Main page at http://www.austincc.edu/ina