Mission & Goals

Mission:

Information Technology will provide the ACC Administrative and Academic Community with reliable and secure products, infrastructures, and services for the effective operation of the College.

Goals:

1. Provide secure and reliable access to and operation of the College information resources.
   Supports: [SP 2-1, 2, 3]; [SP 3-1, 3, 5, 6]; [SP 4-2]; [SP 6-4, 6, 7, 8]; [SP 7-5]; [SP 8-5]
2. Advance the use and capability of technology within the college community.
   Supports: [SP 1-3]; [SP 2-1, 2]; [SP 3-1, 3, 5, 6, 8]; [SP 4-2]; [SP 6-8]; [SP 7-5]
3. Foster a learning environment that promotes teamwork and retention of staff.
   Supports: [SP 2-2]; [SP 6-2, 7, 8]; [SP 7-1, 3, 5]; [SP 8-5]
4. Foster a positive climate by encouraging open communication and involvement with users.
   Supports: [SP 3-5]; [SP 6-4]; [SP 7-3, 5, 6]
5. Develop a proactive approach to respond to College business needs.
   Supports: [SP 1-6]; [SP 2-2]; [SP 3-5]; [SP 5-1, 4]; [SP 6-2, 8]; [SP 7-5, 6]
6. Ensure effective leadership for the management and operations of all IT staff and services.
   Supports: [SP 2-1, 2]; [SP 5-2]; [SP 6-3, 8]; [SP 8-5]
7. Identify and implement appropriate quality assurance measures to encourage continuous improvement of IT services.
   Supports: [SP 7-4, 6]; [SP 8-5]

Resources:

• College Mission: http://www.austincc.edu/board/policies/A1.htm
• IRT Goals: http://irt.austincc.edu/mission