PLAB Phlebotomy Technician Program Unit 6 Objectives

Discuss the general guidelines for correct documentation and why it is so critical.
Describe the importance of the physician, patient and laboratory network.
Describe how the number of people and steps involved in communication will affect the overall process.
List 3 components which must be addressed in the communication cycle.
Discuss the importance of communication styles.
Describe the contents and use of each of the following manuals: policy manual, procedure manual, specimen collection manual, administrative procedure manual, safety and infection control manual and quality control manual.
Describe the importance of continuing education and the laboratory accrediting agency which requires it.
State the purpose of staff meetings.
List 3 types of extra-laboratory communication which may be used to inform employees of important news or events.
Discuss the extra-laboratory communication network.
Describe the correct procedure for utilizing the telephone.
State how confidentiality of patient information is maintained in the healthcare setting.
Describe the Health Insurance Portability and Accountability Act (HIPAA) and how this will impact laboratory reporting of results.
Describe or list 6 functions of a laboratory computer system.
Describe the 2 types of laboratory requisitions routinely utilized in the clinical laboratory and their use.
State the advantages of computer transmitted requisitions.
State the procedure to follow when given a verbal request for drawing laboratory specimens.
Compare computer and manual requisition methods.
Describe the 2 options for proper labeling of laboratory samples.
Describe the different methods of delivering laboraotry specimens: hand delivery, pneumatic tube, transportation department, transportation by vehicle and protocol for sending specimens to a reference laboratory.
State the reason that samples must be delivered to the lab within 30-45 minutes.
In regard to processing and transporting blood specimens, describe the effects of time on test quality and patient care.
State the reasons for maintaining blood specimens in an upright position after collection.
List 3 tests which must be chilled and 3 which must be protected from light.
State the time frame within which blood samples must be processed and separated.
List 2 tests which must be kept warm after collection.
Describe the proper methods for reporting results by: written report, computer report, and verbal report.
Describe how laboratory results are distributed.
Define "Advanced Beneficiary Notification" (ABN).
State the purpose of the ABN, including how the ICD9 is utilized.
List 4 basic rules to follow for obtaining the ABN.

Last Update: January 23, 2013

Unit 6 Objectives: Specimen Documentation and Transportation