When / where to tell students:

1. Web page with complete list (and links to more explanation of each item, or the web page of the resource listed, such as the Learning Labs)
2. Posters on campus
3. In Student Handbook
4. New student orientation
5. First advising session after being admitted to school for regular students
6. First advising session after being admitted to school for “double D” students (who are below college-level in at least two areas of reading, writing, and math.)
7. Each semester’s advising session for “double D” students
8. When student is registering
9. First day of class (meaning that the instructors should include this in their syllabus)
10. In the class after the first day
11. When student is referred to counselor for “lack of progress” etc.
12. At the point of withdrawal from an individual course, if withdrawing online early in the semester.
13. At the point of withdrawal from an individual course, if withdrawing in person early in the semester.
14. At the point of withdrawal from an individual course, if withdrawing by phone early in the semester.
15. At the point of withdrawal from an individual course, if withdrawing online close to the end of the semester.
16. At the point of withdrawal from an individual course, if withdrawing in person close to the end of the semester.
17. At the point of withdrawal from an individual course, if withdrawing by phone close to the end of the semester.
18. At the point of withdrawal from school (withdrawing from all courses at once.)
19. Next time the student registers after a withdrawal
20. When referred to a counselor for too many withdrawals (probation or almost to probation)
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21. When the instructor sees the student accumulating excessive absences and the student seems to be drifting away from the class.
22. Note in the ACC schedule to explain the issues around withdrawals, particularly the "rule of three."
23. Mandatory financial aid entrance loan counseling session (inform students about satisfactory progress requirements)
24. The SFA Handbook (inform students about completion rate requirements.)
25. ACC Financial Aid website (inform students about completion rate requirements.)
26. The financial aid award letter information sheet (explains the consequences for total withdrawal and refers to financial aid requirements in order to maintain eligibility.)
27. Posters in Financial Aid Office (inform students about repayment of financial aid due to withdrawing from all courses.)