Center for Community-Based and Nonprofit Organizations at Austin Community College

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Audio Files

Also see Strategic Planning, Program Development for program case studies, and Nonprofit Sector for reports on sector impact.

Articles

An Agenda for Action - Outcome Measurement in Nonprofit Organizations. The Urban Institute Series on Outcome Management for Nonprofit Organizations (2001)

Analyzing Outcome Information - Getting the Most from Data. The Urban Institute Series on Outcome Management for Nonprofit Organizations (2003)

Application of Customer Value Analysis Techniques: Measuring Differences in the Value & Quality of Services Provided by For-Profit and Non-Profit Organizations. The Forbes Funds. 2002.

Assessing Your Organization: The Right Questions to Ask About Your Organization. The Enterprise Foundation. 199.

Creating a Culture of Inquiry: Changing methods - and minds- on the use of evaluations in nonprofit organizations. Georgiana Hernandez and Mary G. Visher. James Irvine Foundation.

Developing Community-Wide Outcome Indicators for Specific Services. The Urban Institute Series on Outcome Management for Nonprofit Organizations (2003)

Evaluating Your Program: Beginner's Self-Evaluation Workbook for Mentoring Programs by Elizabeth Mertinko et cal. Pacific Institute for Research & Evaluation. 2000.

Gauging Process: Guidebook for Community Sexual Assault Programs and Community Development Initiatives by Kimberly Francis. Organizational Research Services. 2001.

Key Steps in Outcome Measurement. The Urban Institute Series on Outcome Management for Nonprofit Organizations (2003)

Non-Profit Organization Self-Evaluation Checklist, The by Ernie Ginsler. 2000.

Nonprofit Organizational Assessment Tool by Marcia K. Festin and Marianne Philbin. 2003.

Nonprofit Organizational Effectiveness: Practical Implications of Research On An Elusive Concept by Robert D. Herman and David O. Renz. Midwest Center for Nonprofit Leadership. 2004.

Making Use of Outcome Information for Improving Services: Recommendations for Nonprofit Organizations. The Urban Institute Series on Outcome Management for Nonprofit Organiztions (2002)

Outcome Measurement by Kathleen McKleskey. ACC CCBNO Learning Opportunity Workbook.

Outcome Measurement in Nonprofit Organizations: Current Practices and Recommendations by Elaine Morley et al. Independent Sector and The Urban Institute.

Step-by-Step Guide to Developing Effective Questionnaires and Survey Procedures for Program Evaluation & Research. Rutgers Cooperative Research & Extension. 2004.

Using Logic Models to Bring Together Planning, Evaluation, and Action: Logic Model Development Guide. W.K. Kellogg Foundation. Jan 2004.

Using Outcome Information - Making Data Pay Off The Urban Institute Series on Outcome Management for Nonprofit Organizations (2004)

W.K. Kellogg Foundation Evaluation Handbook. 1997.

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Web Resources

American Evaluation Association www.eval.org - The American Evaluation Association is an international professional association of evaluators devoted to the application and exploration of program evaluation, personnel evaluation, technology, and many other forms of evaluation.