Green Pass: Questions & Answers

Green Pass: Questions & Answers

Who's eligible for a Green Pass?

Green Pass is available to students who are enrolled in credit classes and have paid full tuition or set up a payment plan. Students who are enrolled in adult basic education courses and staffing table employees (faculty and staff) are also eligible. Hourly employees are not included at this time.

I dropped all classes. What will happen to my Green Pass?

Since you are no longer actively enrolled in ACC, your Green Pass will be deactivated. You may request a partial refund ONLY within 14 days of receipt.

Are Continuing Education students eligible for a Green Pass?

No, only students enrolled in credit classes and ABE students are included at this time.

How is the Green Pass program funded?

The cost of the program is funded from three sources:

  • College's sustainability fee.
  • Green Pass User Fee Collection
  • Revenue from the parking fee increase that went into effect in fall 2009

Can I use ACC's Green Pass to ride Capital MetroRail?

Yes, Green Pass can be used for Local, Express, and MetroRapid bus services as well as MetroRail.

Can I use Green Pass for MetroAccess? (This is special transit service available to those who have physical or functional disabilities, as defined by the Americans with Disabilities Act.)

Yes. Take your MetroAccess registration number to a campus cashier's office. The same $25 User Fee is required. MetroAccess service will be activated within 5 business days.

I lost my Green Pass. Can I get another one?

Replacement passes are available for $25 (non-refundable). The lost pass will be deactivated. Report a lost Green Pass to a cashier's office as soon as possible to prevent misuse of the lost pass.

My Green Pass is damaged. Can I get a new one?

A damaged pass can be replaced at no charge. Bring the damaged pass to a campus cashier's office to get your replacement pass.

Can I share my Green Pass with my family?

No, this program covers only ACC students, faculty, and staff, and an ACC ID must be shown upon request as you use your pass. Misuse of the pass may lead to the loss of Green Pass privileges.

Can I use my Green Pass only between my home and ACC campus?

You may use Green Pass anywhere on the Capital Metro system.

How long will my Green Pass remain in effect?

The current and the future semester passes effective dates are listed under the Green Pass main page.

I can’t pick up my Green Pass in person, can someone else do it for me?

Any individual who is unable to purchase his/her Green Pass in person may have another individual handle it “by proxy.” In order to comply with federal laws for confidentiality of official records (FERPA – Family Education Rights and Privacy Act of 1974), the individual must sign a release to authorize the permit transaction by proxy. Access the form here.