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  • Supported Software

  • Hardware & Software Standards

  • Forms

  • ACC Domain Requests

  • Software Downloads

  • Wireless Support

  • Employee Email

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Technical Support Services

Technical Support Services

The mission of the Austin Community College Technical Support Services is to provide faculty and staff with a centralized point of contact for all supported products and services. Technical Support Services team is committed to quality service through teamwork and a proactive approach to problem identification and solution.

Technical Support Services Request Form

Helpful Forms

Colleague/Ellucian (Information Security)

Telephone Services

IT Alerts and Advisories

Colleague Alert: Firefox and Chrome will no longer support Silverlight. Please use Internet Explore for Colleague UI/Ellucian.

Microsoft released Windows 10 on July 29, 2015. Austin Community College employees should NOT upgrade college-owned computers to Windows 10 until further notice. Testing of the new operating system for compatibility will be ongoing and more information will be provided as it becomes available. Information Technology will not support Windows 10 at this time.
If you have any questions or concerns, call Information Technology at: 512 223 8324 or submit an IT Technical Support Services Request form.

 Personal Devices: ACC Computer Support Techs do not work on personal computers/laptops/mobile devices.

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