The mission of the Austin Community College Technical Support Services is to provide faculty and staff with a centralized point of contact for all supported products and services. Technical Support Services team is committed to quality service through teamwork and a proactive approach to problem identification and solution.
Colleague/Ellucian (Information Security)
IT Alerts and Advisories
Blackboard Maintenance: Blackboard will be unavailable this Friday, August 18th, from 2PM to 5PM for database maintenance and system updates. Please note that grades for the summer semester are due no later than 5PM on Thursday, August 17th.
Colleague Alert: Firefox and Chrome will no longer support Silverlight. Please use Internet Explore for Colleague UI/Ellucian.
Microsoft released Windows 10 on July 29, 2015. Austin Community College employees should NOT upgrade college-owned computers to Windows 10 until further notice. Testing of the new operating system for compatibility will be ongoing and more information will be provided as it becomes available. Information Technology will not support Windows 10 at this time.
If you have any questions or concerns, call Information Technology at: 512 223 8324 or submit an IT Technical Support Services Request form.
Personal Devices: ACC Computer Support Techs do not work on personal computers/laptops/mobile devices.