Submit a Work Order
To submit a phone-related work order, click the link below.
Telecom Work Order Form (must have a valid @austincc.edu email account)
Announcements and Updates
Cisco 8811 Phone Upgrade
ACCNet is deploying the new Cisco 8811 IP Phone to replace existing and new phone installations at select campuses. We will be contacting departments prior to install of the phones. Currently, we are deploying the phones campus-wide at Eastview. Below is a PDF showcasing the buttons on the phone and how to access common features.
Cisco 7841 Phones at Highland Campus
The Cisco 7841 phone retains much of the functionality of phones from other campuses, but has a different look. Below are two PDFs to help you get acquainted with using your new Cisco 7841 phone.
Cisco 7841 Quick Start Guide (PDF format) covers the buttons on the phones and describes how to use call features (hold, transfer, etc.)
Cisco 7841 Quick Reference Guide (PDF format) covers the info from the Quick Start Guide above but in a tri-fold layout to keep next to the phone