In spring 2011, Austin Community College District administered the Noel-Levitz
Student Satisfaction Inventory (SSI) for a second time. The survey was
previously administered in spring 2008 and is being administered on
a three-year cycle.
The Noel-Levitz SSI measures students’
satisfaction with a wide range of services including:
- Student Centeredness,
- Instructional Effectiveness,
- Safety & Security,
- Academic Advising Effectiveness,
- Admissions and Financial Aid Effectiveness,
- Registration Effectiveness, and
- Campus Climate.
The Noel-Levitz SSI assesses how well students’ expectations are
being met by the college by asking students to rate on both importance
The following links are to the ACC reports
for 2011 and 2008 and to a Noel-Levitz Interpretive Guide and Survey
Sample. Further questions regarding ACC's Noel-Levitz SSI should be
directed to Dr. Richard Griffiths
in the Office of Institutional Effectiveness and Accountability.