Mission Statement

Information Technology Operations will provide quality products
and services to ACC administrative and academic users through highly
trained, motivated, and qualified people. We will effectively manage
and administer the systems and processes required to provide information,
which exceeds our users' requirements for confidentiality, integrity,
security, reliability, and availability. We will continually work
on ways of improving support for our students, other departments,
and the college as a whole.

Business Overview

IT Operations maintains and supports daily processes involving ACC’s integrated systems, and the administrative application server.  A crucial function of IT Operations is the support and maintenance of Colleague. Colleague is the administrative application software purchased from Datatel, which provides advanced information management solutions for higher education.  ACC utilizes this software to manage the data and processes for students, faculty, and staff.  Online Services, a web-based real-time access for Students and Faculty, was implemented in 2002.  IT-Operations functions as the Chair of the ACC Online Services Committee. The responsibilities include planning, implementation and support of Online Services workflows.