Addressing Student & Faculty Concerns

If individuals are unable to resolve their concern, the following review levels are to be followed:

Academic/Instructional Support Areas

• Academic Complaints

1. Department Chair
2. Dean
3.Vice President, Workforce or EVP/Provost

• Faculty Scheduling Concern

Full-time Faculty

1. Meet with Department Chair; send recommendations for assignment to Dean
2. Dean
3. Vice President, Workforce or EVP/Provost

Adjunct Faculty

1. Dean
2. Vice President, Workforce or EVP/Provost

• Library-related Concern

1. Dean, Library Services
2. Associate Vice President, IRT
3. EVP, College Operations

• Learning Lab Concern

1. Learning Lab Manager
2. Director, Student Learning Services

• Testing Center Concern

1. Testing Center Supervisor
2. Director, Student Learning Services

Student Development Areas

• Assessment; Advising; Counseling

1. Dean of Student Services
2. Vice President, Student Support and Success Systems

• Admissions & Records; Financial Aid; Veteran's Assistance; Student Activities

1. Supervisor of the unit
2. Dean of Student Services
3. Vice President, Student Support and Success Systems

Facilities/Administrative Areas

1. Campus Manager
2. EVP, College Operations

• Campus Police

1. Campus Police Lieutenant.
2. Campus Chief of Police
3. EVP, College Operations