Administrative Office Procedures I, POFT 1309

First Day Handout – Simple Course Syllabus

Instructor Name: Ms. Roni Cook, Professor

Office Hours: http://www.austincc.edu/ronicook

Office Location: Round Rock Campus, Room 2232.04

Phone Number: (512) 223-0166

E-mail: vcook@austincc.edu

Web Page: http://www.austincc.edu/ronicook

Class Hours: Mondays and Wednesdays, 8:30-10:20 a.m.

Class Location: Round Rock Campus, Room 2214

Prerequisite: Reading—ACC Assessment or TASP; basic keyboarding skills,

POFI 2301 Word Processing: MS WORD I or equivalent

Introduction

Today’s office professional enters a changing workforce. Technical skills, communication skills, human relations skills, time management and organizational skills are in demand. You are expected to think creatively, solve problems and make decisions in your chosen career. You are also expected to be a lifelong learner. The career goal you have chosen in the area of Administrative Office Professional is a challenging one.

This is a fast-paced course. You will complete an employment portfolio (using keyboarding skills) at the beginning of the course. You will learn techniques to make career choices, complete appropriate paperwork and communicate effectively to obtain a position in the office field. You will select a want ad with job description in order to complete your resume, cover letter, an online application, and follow up letter. You will also “enclose” one extra document, such as an attachment to further explain your skills.

It is a very good idea to read chapters and assignments before class discussion. You will feel better, experience less stress, and will be able to participate in classroom discussion. We will cover appropriate topics to study for the short essay test questions. If you have any questions, please feel free to ask during class, visit with me during lab time in class, visit me in my office during office hours or set an appointment. I am very eager to help you succeed.

Course Objectives

You will learn to:

· Be a productive member of an office team

· Determine what ethical behavior means in an office situation and ways for dealing ethically with various situations

· Process information via technology

· Communicate effectively, both orally and in writing

· Process mail and manage records

· Assist in the preparation of meetings

· Prepare travel arrangements

· Do a job search and prepare employment portfolio

· Advance on the job

· Lead and supervise others

Grades:

Unit Tests (4) 40%

Daily Work/Quizzes 20%

Employment Portfolio 20%

Semester Exam 20%

Tests using Word 2010 with objective and short answer format will be given after the following units. Make-up tests may be given; however, there are no test retakes.

Chapters 1--3

Chapters 4 --6

Chapters 7--10

Chapters 11-14

Semester Exam: All Chapters

Project: Employment Portfolio

You will research the office occupation of your choice. You will complete a resume, an online application, cover letter and thank you letter for an office position in Austin. Be sure to add one additional document, such as an attachment, to further expand on your skills. We will also answer frequently asked job interview questions during class discussion. (See separate evaluation sheet).

ACC Grade Scale

A = 90 – 100%

B = 80 – 89%

C = 70 – 79%

D = 60 – 69%

F = 59% and below

Chapter Quizzes and Daily Assignments

See assignment sheet for chapter assignments. Assignments are due before each unit test. Quizzes will be unannounced and make-up quizzes will not be given. No late work will be accepted. Daily work will be graded for mailability and problem solving. A 4-point scale for each assignment is used, totaling a possible 100 points. (See individual daily grade sheet).

Instructional Materials

The Administrative Professional: Technology & Procedures., Fulton et al, 14th ed. Mason: Cengage Learning, and Flash drive for saving data

Course Requirements

a. Students are expected to stay on schedule. It is very important to be in class on time every day. In this course, as most courses, new concepts build on previous concepts. Good attendance is important at school and at work.

b. All students are expected to read and complete assignments BEFORE class. Daily work will not be accepted after the test for that unit. Late penalties will be given for any late work accepted. No make-up quizzes will be given. If you plan to be absent on test day, please call me and leave a message. Make-up tests must be made up before the next test. It is the student’s responsibility to arrange the make-up test with Ms. Cook. Be sure to see assignment sheet and class schedule for more information. Good luck in the weeks ahead.

ACC Course Description from Catalog

POFT 1309 ADMINISTRATIVE OFFICE PROCEDURES I (3-2-2). Study of current office procedures including telephone skills, time management, travel and meeting arrangements, mail processing, and other duties and responsibilities in an office environment. Fee: $12 Prerequisites: Reading from ACC Assessment of TASP and basic keyboarding skills. (OST 1083)