There are 12 questions in this survey.

I. Experience
Please tell us about your experience with the Help Center. Please be detailed in your responses.

Why did you contact the Help Center?

What method did you use to contact the Help Center?

Please let us know the name of the technician you worked with.

The Help Center Staff was knowledgeable and easy to understand.
Choose only one of the following

The Help Center Phone Technician was able to handle my problems quickly and to my satisfaction.
Choose only one of the following

Overall, how satisfied were you when you contacted the Help Center?
Choose only one of the following

II. Campus Technician

Was a campus technician dispatched?

Yes
No

III. Suggestions

What changes, if any, can we make to improve our Help Center?

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