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IT Applications Support

Accudemia Updates

Accudemia Updates

Recent Updates

1. Through our customization request, Accudemia has added a Cast Screen to the Intake System to display a waiting list.  The Cast Screen can be accessed through the Intake System:

Regroup

Service Request - For ACCmail communication to ACC students, faculty, and staff.

Regroup is a mass email communication tool used to reach target and automated groups based on major, campus, or other factors identified in our ERP.  Regroup particularly addresses official, announcement-only, ACCmail communication to ACC students, faculty, and staff. Regroup groups are managed by IT.

Mission Statement

The mission of the Austin Community College District (ACC) IT Applications Support team is to analyze, implement, automate, train, educate, administer, maintain, and troubleshoot IT 3rd-party applications that support ACC faculty, staff, and students. Applications Support interfaces with students, faculty, and staff as well as their internal IT staff. Applications Support strives to not only fix immediate issues, but to also contribute to the continually improving processes.

 

 

Our Services

3rd Party Applications

We administer, maintain, and support a variety of 3rd party applications used college-wide. We also serve as liaisons with the applications vendor when necessary. 

If you have questions about which application is most beneficial for your needs (in-house or 3rd part), we are more than happy to work with you to find the best fit. 

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