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IT Applications Support


Service Request - For ACCmail communication to ACC students, faculty, and staff.

Regroup is a mass email communication tool used to reach target and automated groups based on major, campus, or other factors identified in our ERP.  Regroup particularly addresses official, announcement-only, ACCmail communication to ACC students, faculty, and staff. Regroup groups are managed by IT.

Mission Statement

The mission of the Austin Community College Disctrict (ACC) IT Applications Support team is to anazlyze, implement, administer, and maintain IT applications that support ACC faculty, staff, and students. We strive to not only fix immediate issues, but to also contribute to the continually improving processes. 

Our Services

3rd Party Applications

We administer, maintain, and support a variety of 3rd party applications used college-wide. We also serve as liaisons with the applications vendor when necessary. 

If you have questions about which application is most beneficial for your needs (in-house or 3rd part), we are more than happy to work with you to find the best fit. 

3rd Party Applications

The third party applications listed below are managed by IT Applications Support, maintanence and administration may live with the associated speciality areas:

Accudemia (ACC Highland/Accelerator)

Accuplacer (Testing Center)

CLEP/Pearson Vue (Testing Center)

Digital Desk (Testing Center)

Google Apps for Education (ACCmail)

Google Vault (ACCmail Archives)

ID Works (Student ID Sytem)

JAWS (Testing Center)

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