What to do if your phone goes dead:

You can fill out the Telephone Trouble Report form 

Or you call the Helpdesk 223-HELP (223-4357) and provide the following:

• Contact Person
• Name
• Contact Phone
• Number
• Dead Phone
• Campus
• Department
• Room Number

How long does it take:

Dead phones are treated as a priority and in most cases the problem will be resolved the same day as reported.

Most services are performed within 5 working days, with the exception of peak times (beginning of semesters) which may take longer.