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ACC OneCard: Questions & Answers

Why haven’t I received my ACC OneCard?

If you selected ACC OneCard as your refund preference and have not yet received your debit card in the mail contact Higher One to ensure they have your correct mailing address.

What is HigherOne?

HigherOne is a financial services company focused solely on higher education to bring a new method for receiving your refunds.

How can I find out more?

Visit the ACC OneCard or HigherOne websites to learn more about your OneCard or HigherOne.

What if I lost my ACC OneCard?

If your card has been activated

  • Log in to your ACC OneCard account to report your lost card and request a replacement. You will be assessed a replacement fee by HigherOne.
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