Sorenson Video Phone System

ACC's Video Phone System, maintained by the Accommodations Assistant, Sean Loraas, consists of 17 Sorenson VP-100s. There are 4 Video Phone Stations available for Student use at Riverside, Eastview, Rio Grande, and Northridge Campuses. See the links below for the Video Phone Directory and Video Phones for Students. If you are a Deaf member of ACC's Faculty or Staff and need a Sorenson Video Phone or you are having trouble with your current VP-100 please contact Sean Loraas, Accommodations Assistant.

Who is Sorenson? What services do they offer?

Sorenson Communications (www.sorenson.com) is a pioneer of industry-leading communication services for the deaf and hard-of-hearing community. The company's offerings include Sorenson Video Relay Service® (VRS), the line of high-quality videophones (VP), and Sorenson IP Relay Service™ (siprelay). Sorenson VRS (www.sorensonvrs.com) enables deaf and hard-of-hearing callers to conduct video relay conversations with hearing friends, business colleagues, and family members through a qualified American Sign Language interpreter. The company's Sorenson VP-100™, the first consumer-based broadband videophone appliance is specifically designed for deaf and hard-of-hearing individuals. Sorenson IP Relay service (www.siprelay.com) allows users to place text-based relay calls from a PC or mobile device to any standard telephone user.

Campus Location Contact Person	Phone Number	Campus    Room Number	Hours of Operation	IP Address
Riverside Learning Lab Sean Loraas	223-6034	RVS Building G Room 9107	See RVS LL Hours Here.	206.77.149.254
Rio Grande OSD Judy Hay-Mullen	223-3143	RGC Annex Building Room 150	Monday-Friday: 8:00am-5:00pm	206.77.144.72
Northridge OSD Dottie Haley Catherine Tremaria	223-4877 223-4725	NRG Building 1000 Room 1120	Monday-Friday: 8:00am-5:00pm	198.214.178.254
Eastview OSD Oscar Newman	223-5159	EVC Building 2000 Room 2136	Monday-Friday: 8:00am-5:00pm	198.214.187.25
Cypress Creek Stephanie Nehmzow	223-2026	CYP Campus Lobby	Monday-Friday: 8:00am-5:00pm	198.214.177.254

Download the College-wide Sorenson Video Phone Directory

Sorenson Video Phone PowerPoint Presentation by Sean Loraas

How do I place a video relay call to a deaf or hard-of-hearing individual if I am a hearing individual?

Using a standard telephone, simply call the toll free number 1-866-FAST-VRS or 1-866-327-8877. Have the contact information of the deaf or hard-of-hearing individual (i.e. name, videophone number or IP address) ready. The call will be answered by the next available interpreter.

Sorenson© VP-100 / Video Relay Services Information

SorensonVRS Web Site

Sorenson Quick Guide

Sorenson VP-100 Full Manual

FAQ (External Link to SorensonVRS FAQ page)

Sorenson Video Phone PowerPoint Presentation by Sean Loraas

What is SorensonVRS?

SorensonVRS is Sorenson Media's new Video Relay Service (VRS) for the deaf and hard-of-hearing community. An alternative to the TTY and TTY Relay Services, Sorenson VRS enables individuals who are deaf and hard of hearing to communicate more effectively and naturally with the hearing world with the use of Sorenson's RID or NAD certified interpreters and high speed two way video communications.

Operating Hours: 24/7/635
Best Times To Call
Info on 911 Calls

If you need help, please contact Sorenson Customer Support.

What is the Sorenson VP-100?

The Sorenson VP-100 is a videophone appliance that sits on top of a TV and enables two-way video conferencing between a deaf or hard-of-hearing individual and a certified video relay interpreter via a broadband Internet connection. This new technology enables people who are deaf or hard-of-hearing to "call" hearing individuals and communicate in their native language through the interpreter.

DEAF? Apply for a Free Sorenson VP-100 for your home