ACC Learning Labs - Frequently Asked Questions

The FAQ's below are only for the ACC Learning Labs. Have a question about ACC or another department at the college? Try ACC's Get Answers.

How do I sign in? Do I have to sign out?
Yes, please remember to sign in and sign out. We have a computerized sign-in system. Just follow the instructions on the screen or ask a staff member. When you are ready to leave, be sure to sign out; it's only one step.
How much does it cost to use the ACC Learning Labs?
We provide free tutoring and computer access for many ACC courses and programs.
What subjects are tutored in the Learning Labs?
Following are just a few of the subjects tutored in the Learning Labs: Anatomy & Physiology, Biology, Chemistry, English/Writing Skills, ESOL, Foreign Languages (Spanish, German, French, Russian, Japanese), Mathematics, Pharmacology Dosage Calculations, Physics, Reading/Study Skills, Statistics. For specific availabililty of tutoring for your course or program , please see our tutoring schedules.
When are the Learning Labs open?
All Learning Labs are open Monday - Friday. Cypress, Eastview, Northridge, Riverside and South Austin are also open on weekends. Please see our hours of operation for specific operating hours.
Who are the tutors? What are their qualifications?
The tutors are professors at ACC, former college professors, former school teachers, professionals in their fields and peer tutors.
How do I use a Learning Lab?
Each Lab operates on a walk-in/drop-in basis. An appointment is NOT necessary. Sign in at the sign-in computer with your ACC student ID card (swipe the card through the card reader) or enter your ACC student ID number. Then, ask a Lab staff member how to see a tutor or how to access a computer. If you are traveling a long distance to see a tutor for a specialized area, please call ahead to ensure tutoring availability.
When should I come to a Learning Lab?
As soon as you want help or need help with a course or to talk to a tutor about the material in one of your courses.
What do I need to bring to the Learning Lab?
Assignments from your instructors, textbooks, handouts from your classes, class notes, or any other course material you wish to discuss.
How much time will I get with a tutor?
How much individual attention? That depends on how busy the Learning Lab is, but individual tutoring per student should not excede 30 mins per day. Allow time to visit with a tutor. Don't come in at the last minute just before a test or just before a paper is due. Please see our tutoring policies for more information.
Does every Learning Lab have computers that I can use?
Yes. Computers are available specifically for student use. A staff member is present to help students access and understand the software they need to complete course work. You can also work on papers in the Learning Lab, but bring your flash drive to save your work. You can also e-mail your work to your own e-mail address. Please see our software list if you are curious about whether we have the software to support your course or needs.
Can I study with my classmates in a study group?
Yes. Group study is encouraged. Study groups may reserve the group-study rooms in the various Labs. You can also request a tutor-facilitated study group. Group-study rooms are not available at all of the Learning Labs, so contact a staff member at the specific Lab where you would like to create a study group.
Does each Learning Lab have assistive resources?
Yes. Each Lab's computers are equipped with the latest screen reading and magnification software. Please visit our Special Accomodations site for more information.

The Learning Lab at RVS also provides American Sign Language/Tutoring for the Deaf & Hard of Hearing. Tutors fluent in American Sign Language and knowledgeable in many subjects are available to tutor students who are deaf or hard of hearing. For more information, please visit our Tutoring for Student who are Deaf/Hard of Hearing site.

You can also contact the Office for Students with Disabilities at your particular campus for additional information.