Google Apps

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Welcome to Google Apps HelpHelp for Faculty and Staff at ACC.

From the Official Google Enterprise Blog RSS Feed Professional Development Opportunities

Using Google Apps at Work or School?

Get help using your mail, calendar, documents, and other Google Apps

Google Groups and External Members

You are no longer able to directly add external members without sending them a welcome message.

If you are unable to have external members accept their invitation because they are being prompted for a Google Sign in, please make sure you have your Identify setttings set to"Display name or Google profile".


About phishing

A phishing website or message tries to trick you into revealing personal information by appearing to be from a legitimate source, such as a bank, social network, or even Google. If you receive a suspicious message, do not provide the information requested. We've included some tips to help you recognize phishing and keep your account secure.

Think before you click
Pay close attention to sign-in screens.
Cyber criminals can use links in emails, tweets, posts and online advertisements to direct you to fake sign-in screens, where they can steal your password. Only sign in to your account when you are certain you visited the real site directly. Check the Internet address to be sure.

How can I recognize phishing?
You should always be wary of any message that asks for your personal information or messages that refer you to a web page asking for personal information. If you receive this type of message, especially from a source claiming to be Google or Gmail, please don't provide the information requested. Google will never send unsolicited messages asking for your password or personal information, or messages containing executable attachments.

Messages or websites phishing for information might ask you to enter:

  • Usernames and passwords
  • Social Security numbers
  • Bank account numbers
  • PINs (Personal Identification Numbers)
  • Full credit card numbers
  • Your mother’s maiden name
  • Your birthday

What should I do when I see a phishing scam?
Most importantly, never reply to suspicious emails, tweets, or posts with your personal or financial information. Also, don’t fill out forms or sign-in screens that link from these messages.

Most email providers, including Gmail, allow you to report suspicious emails and phishing scams. To report phishing in Gmail, click the drop-down arrow next to “Reply” and select “Report phishing.”

Select phishing

Select the Report Phishing Message option to finish the process.

Report phishing

Reporting a message as phishing will prevent that user from sending you more emails. Also, we'll use the report to help thwart the attack and others like it.

Phishing Training Video from James Madison University -


New Google Privacy Policy

Google Apps users will not have to accept any new ToS agreements. If you have enabled any consumer apps on your domain your users may see notifications about the updated privacy policy, mostly in the form of a yellow butter bar at the top of their screen or a notification on the home page. The butter bar may show up on Google Search, YouTube, iGoogle, Maps, News, or Translate. Google Apps users will not receive an email in their account as an email was sent to the primary admin. Users may receive email notifications to their personal consumer account, however.

Statement from Google Vice President of Enterprise, Amit Singh (Posted 1/30/2012):

"Enterprise customers using Google Apps for Government, Business or Education have individual contracts that define how we handle and store their data. As always, Google will maintain our enterprise customers’ data in compliance with the confidentiality and security obligations provided to their domain. The new Privacy Policy does not change our contractual agreements, which have always superseded Google’s Privacy Policy for enterprise customers."
Check out the listings in the Workshop and Event Registration
Convert your Listserv or Department Email to a Google Group TODAY!
If you want an email address without the -group for your department group email you will need to fill out a request form (Google Group Request Form).
The Official Google Blog RSS Feed

The curious guide to browsers and the web: now in 15 languages and open-sourced

20 Things I Learned
Google Apps desktop via Chrome
Click here to set your default mail program (.EXE). Make sure Google Chrome is already downloaded.