Title IX: Emergency Information for Immediate Assistance

  1. Confidential Support: Any student in need of immediate emotional support should contact an ACC Campus Counseling Office and request to speak with a confidential counselor.  
  2. For employees, Austin Community College’s Employee Assistance Program (EAP) provides free and confidential assessment, short-term counseling, prevention, education, and referral services for employees and their dependents. Trained counselors are available 24/7, 365 days of the year and employees have access to a number of confidential sessions with a counselor at no cost. Learn more about the EAP >
  3. Victims/survivors (employees or students) may also contact SAFE (an off-campus non-profit sexual violence resource center) to speak with a confidential advocate 24 hours a day, 7 days a week by calling (512) 267-SAFE (7233).  Access SAFE’s website
  4. Reporting: Students and employees are strongly encouraged to report sexual misconduct to College authorities and to the police in order to protect themselves and others. Even if the victim/survivor does not want to make a formal incident report or file charges, he or she still may have the right to other victims’ services, including reasonable accommodations and interim protective measures in addition to support services. To file a report, any person can contact any of the following:
    1. District Title IX Coordinator: (available during regular business hours) Charlene Buckley, District Title IX Coordinator, 5930 Middle Fiskville Road, Austin, TX 78752 E-mail: charlene.buckley@austincc.edu or compliance@austincc.edu. Phone:(512) 223-7964.  (Deputy Coordinators are also assigned to each campus.  A listing of Deputy Title IX Coordinators by campus are provided further in this document.  Reporting to the District Title IX Coordinator will not result in a criminal investigation but will result in an administrative investigation to determine if this policy was violated. If the incident occurred on campus, limited information will be shared with the District Police for purposes of determining if a Timely Warning Notice should be sent out to the community and for purposes of capturing and counting crime data.)
    2. The ACC District Police Department (ACCPD): Reporting to the ACC District Police may initiate a criminal investigation into your complaint. The District Chief of Police will also determine if a Timely Warning Notice should be sent out to the community and will capture and count crime data if the offense was reported to have occurred on campus or on a property owned or controlled by the institution. The District Police will report your complaint to the District Title IX Coordinator.
    3. The (City of) Austin Police Department: (available 24 hours a day, 7 days a week) Call 911 for emergencies, 311 for non-emergencies, or (512) 974-2000.  Visit Austin PD’s website for more information or to obtain the address or contact information for a specific division within the APD. Important note: The City of Austin may not share the details of your report with ACC (however, the District Police must notify the District Title IX Coordinator of a report made to their office.) If you report to the city police, you should also report to the District Title IX Coordinator so on campus accommodations, interim protective measures and resources may be provided.

Campus Resources

  • ACC’s Victim’s Assistance: 512- 223-1231
  • Mental Health Officers – for crisis situations call ACC Dispatch 512- 223-1231
  • Confidential Resources – Mental Health Counselors available through Student Services at each campus.
    • Executive Dean of Counseling, Sylvia Galvan-Gonzalez 512- 223-9480

Education & Outreach Programs

Informational programs regarding ACC’s sexual misconduct policy and can be tailored to meet the needs and interests of audiences across the District. Interested students, faculty and staff are encouraged to contact the District Title IX Coordinator to schedule a visit.