ACC Online Testing

This page offers general information about the online testing options that might be used for your class. Your instructor will explain the testing method that will be used for your course. Please contact your instructor with any questions about testing for a specific course.

Distance Education Proctoring

ACC has developed a live proctoring platform designed to accommodate students enrolled in ONL courses. Personnel from the department of Distance & Alternative Education will monitor the student live through Google Meet while the student takes the exam. (Note: Students must have a webcam and microphone for exams with DE Proctoring.)

DE proctoring is not available 24/7 and requires advanced scheduling. DE Proctoring is available:

Monday - Thursday: 9am to 9pm
Friday: 9am to 3pm
Saturday: 9am to 6pm
Sunday: 11pm to 5pm
(All times are Central (CST/CDT)

Students must submit an ACC Session Scheduling Form for each test they need to schedule.

Within 48 hours (2 business days) of the student request, a Distance Education proctor will send the student a Google Calendar invite to a test session in Google Meet. The student will need to join the appointment session no less than 15 minutes prior to the intended start time using the link in the Google Calendar invite. The student will be required to enable their webcam and microphone and allow screen sharing so the proctor can see the student’s screen. The proctor will walk the student through a security check. The student will navigate to the test in Blackboard and the proctor will allow access to the test. After the student completes the exam and logs out of Blackboard, the Proctor will end the Google Meet session.

If students require assistance, contact DE Proctoring staff at deproctoring@austincc.edu.

Google Meet Chromebook users: Download and install the Google Meet app
Google Meet Windows or Mac PC/Laptop users: Log in to Google Meet with your internet browser

DE Proctoring Technical Requirements

DE Proctoring is available on Windows and Mac PCs/laptops and Chromebooks.
DE Proctoring is not available on iPads.


ProctorU

ProctorU is an online proctoring service ACC is contracted with for online testing. Students will be asked to provide three preferred windows of availability to schedule times with live proctors to take their tests. For the duration of the COVID-19 emergency period, ACC is paying for all normal exam sessions.

Note: Due to high demand for the ProctorU platform, students must schedule their tests at least 72 hours (3 days) in advance of their intended proctoring session. You may be subject to fees if you attempt to test sooner than 72 hours (3 days) out. ACC will not reimburse these fees. Availability of testing slots may be limited as well so scheduling as far in advance as possible is highly recommended.

ProctorU Requirements:

TYPE

MINIMUM

RECOMMENDED

Webcam

640×480 resolution

1280×720 resolution

PC Users

Windows Vista

Windows 10 (10 S not supported)

Mac Users

Mac OS X 10.5 or higher

Mac OS x 10.13 High Sierra

Internet Download Speed

.768 Mbps

1.5 Mbps

Internet Upload Speed

.384 Mbps

1 Mbps

RAM

1024 MB

2 GB

Connectivity Ports

1935, 843, 80, 443, 61613, UDP/TCP

1935, 843, 80, 443, 61613, UDP/TCP

You can sign up for an account and test your equipment to see if ProctorU will work on your system at the link below:
https://www.proctoru.com/portal/austincc