This page offers general information about the online testing options that might be used for your class. Your instructor will explain the testing method that will be used for your course. Please contact your instructor with any questions about testing for a specific course.
ACC has developed an online live proctoring platform designed to accommodate Chromebook users, as well as students with Windows or Mac PCs and laptops. ACC Testing Center personnel will monitor the student live through Google Meet while the student takes the exam. (Note: Students must have a webcam and microphone for exams with ACC Online Live Proctoring.)
ACC Online Live Proctoring is available:
Monday - Thursday: 9am to 7pm
Friday: 9am to 3pm
Saturday: 10am to 6pm
Sunday: 12pm to 5pm
Students must submit an Academic Exam Appointment Form for each test they need to schedule. Requests must be submitted at least 72 hours (3 days) before the first test.
Within 48 hours (2 days) of the student request, an ACC proctor will send the student a Google Calendar invite to a test session in Google Meet. At the time of the appointment, the student will join the Google Meet session using the link in the Google Calendar invite. The student will be required to enable their webcam and microphone and allow screen sharing so the proctor can see the student’s screen. The proctor will walk the student through a security check. The student will navigate to the test in Blackboard and the proctor will allow access to the test. After the student completes the exam and logs out of Blackboard, the Proctor will end the Google Meet session.
If students require assistance, contact Live Proctoring staff at firstname.lastname@example.org.
ACC Online Live Proctoring Technical Requirements
ACC Online Proctoring is available on Windows and Mac PCs/laptops and Chromebooks.
ACC Online Proctoring is not available on iPads.
Respondus LockDown Browser
Respondus LockDown Browser is a specialized web browser that secures a student's computer during an online exam in Blackboard. It prevents students from accessing other browsers and other applications during the exam.
Respondus LockDown Browser with Respondus Monitor
Respondus Monitor is a video monitoring service that adds another level of security to the Respondus Lockdown Browser. (Note: Students must have a webcam and microphone for exams with Respondus Monitor.)
Respondus Technical Requirements
Respondus LockDown Browser and Respondus Monitor are available on Windows and Mac PCs/laptops and iPads.
Respondus LockDown Browser and Respondus Monitor are not available on Chromebooks.
ProctorU is a third-party proctoring service that utilizes live proctors to monitor students online remotely. Students schedule times with live proctors to take their tests while being monitored. (Note: Students must have a webcam and microphone for exams with ProctorU.)
For the duration of the COVID-19 emergency period, ACC will pay for students’ normal exam sessions. Students must schedule their tests at least 72 hours (3 days) in advance of their intended proctoring session. Students who attempt to schedule a proctoring session less than 72 hours (3 days) in advance may be subject to fees. ACC will not reimburse these fees.
To be eligible for waived exam fees, students must log in through the ACC ProctorU Portal launch page and use their ACCmail address to create their ProctorU account and schedule testing sessions. Availability of testing slots may be limited as well so scheduling as far in advance as possible is highly recommended.
ACC ProctorU Portal (Create account, schedule testing sessions)
ProctorU Technical Requirements
ProctorU is available on Windows and Mac PCs/laptops (Chrome or Firefox browser required).
ProctorU is not available on iPads or Chromebooks.