I graduated from Austin Community College with an Associate of Applied Science Degree in Hospitality Management and also have earned a Bachelor’s of Business Administration in Marketing from Texas Tech University and a Master of Arts Degree from Austin Graduate School of Theology.
My background is in travel and tourism. I have been employed in the tourism industry since 1978 working various positions, mostly in sales and marketing. But I also have extensive experience in customer service and employee training primarily in the airline industry. My experience also includes retail and wholsale industry consulting.
My teaching philosophy:
I am here to serve you, the student. I don’t work for the department chair, dean or president of the college. I work for you and my primary mission is to help you accomplish your goals. Because you are the boss, it is your responsibility to yourself, to me, and to the other students to do the things necessary to put yourself in a position to make meaningful contributions to classroom discussion and participation.
This will require you to:
• read the text assigned in the outline prior to coming to class,
• clarify anything you’re unsure of (including looking up words you don’t understand),
• formulate questions you might have so you can ask them in class, and discuss with your peers,
• think about the issues raised in the Questions section at the end of the chapters.
• attend all class sessions, unless you are simply unable to do so,
• arrive in class on time and not leave early,
• make efficient use of class time by participating and being engaged in classroom discussions,
• ask questions, this will help other students who might not realize that they also don’t understand,
• participate in the class discussions as this will contribute your thinking to others including myself,
•develop understanding and insight (remember that even something that’s clearly wrong can contribute to the discussion by stimulating an idea in another student that s/he might not otherwise have had),
• monitor your own participation so as to allow for and encourage the participation of others,
• respect the other students by not making fun of them or their ideas, and by not holding side-conversations that distract them (and me) from the class discussion,
• have fun!
Enjoy this traditional gaelic blessing
May the road
rise up to
May the wind
be always at
May the sun
May the rain
fall soft upon
And until we
may God hold
you in the
palm of His