New guidelines are now available.
ACC has developed an online live proctoring platform designed to accommodate Chromebook users, as well as students with Windows or Mac desktop computers, and laptops – the platform does not support iPad users at this time because of iPad split-screen sharing limitations. For students with iPads, Respondus Monitor is the preferred solution.
ACC Testing Center personnel will monitor the student live through Google Meet while the student takes the exam. ACC Online Live Proctoring should be the second choice of proctoring because it is also free for students and provides the added benefit of cost reduction for the College. This option is not available 24/7 and requires advance scheduling for faculty and students.
ACC Online Live Proctoring Hours of Operation:
Monday – Thursday: 9 a.m. to 7 p.m.
Friday: 9 a.m. - 3 pm
Saturday: 10 a.m. to 6 p.m.
Sunday: 12 p.m. - 5 p.m.
a. Set up your test in Blackboard and assign a password in the Blackboard test options.
b. Set the Restriction Location in the test settings to “No Restrictions.” Do not activate the Respondus LockDown Browser requirement because it is not compatible with ACC Online Live Proctoring.
c. In order for Testing Center personnel to provide equitable service to students, please set a time limit of no more than two (2) hours per test.
d. Complete the Academic Test Transmittal Form. Once your transmittal form(s) have been received and approved, we will send you (within 48 hrs max) the Exam IDs and the ACC Live Proctor request form that you will need to distribute to your students in order for them to schedule an appointment. Please allow up to 48hrs for processing transmittals form(M-F only)..
e. In accordance with ACC Testing Center Guidelines, faculty may request to proctor a maximum of six tests per course section for approved distance education courses – not normally available for regular face-to-face courses.
f. If you only plan to use ACC Online Live Proctoring for one student (or a limited number of students) with a Chromebook or who can’t otherwise use Respondus Monitor or ProctorU, you should clone your tests and use the Adaptive Release functionality so only those students can use that test version. Refer to TLED’s Faculty Resources for instructions or seek assistance from Distance Education staff at 512-223-0419.
g. If you or your students require assistance with Live Proctoring staff , contact us at Accliveproctoring@austincc.edu.
Make-Up Exams (for students who missed the original test): Make-up testing is available for all lecture courses but will be limited to no more than 25% of students enrolled in each section for each of four tests.
Programs incorporating an industry certification exam: Such programs (e.g., Microsoft, Adobe, etc.) may utilize the ACC Business Assessment Center for the industry certification exams (BACT) at HLC or RRC.
Testing to remove an Incomplete: Instructors issuing an incomplete must complete the appropriate form documenting the need for the test and include the necessary deadline. To remove a grade of Incomplete, in addition to a valid ID, students also must bring one of the following to the Testing Center:
Exams can be administered as basic written exams, objective or scan-based exams or any combination of the three formats. Testing time will be limited to the class time, typically one and one-half hours.
Paper/pencil (written) tests: Instructors may submit tests on which students write answers or tests that require a separate instructor-designed answer sheet or lined paper (i.e., for essays).
Objective (multiple choice or scan-based) tests: Supports 100-200 questions per test with objective answers A-E.
Secure online testing: Online testing can be integrated with Blackboard.
Testing Center workstations use the Blackboard Respondus lockdown browser to prevent students from accessing computer resources once a test has been initiated.
Instructors using secure online testing should visit a Testing Center to ensure the test is working correctly before it is administered. Instructors should provide a hard copy backup version of the exam in case of network or power outages.
Students requiring special testing accommodations should contact the Student Accessibility Services.