Wireless Connection: Questions and Answers

  • Why am getting a certificate error? What do I do next?
    • You may encounter the following screen when opening Internet Explorer or other browsers. If so, just click on the link “Continue to this website” Note: The ACC Wireless Network has been tested with Internet Explorer and Mozilla Firefox. All other browsers may or may not work with the login screen.
  • I am a student but not registered for classes, why can’t I connect to the Student Wireless Network?
    • Student Wifi will only work for students who are currently registered for classes. Wifi is activated 24 hours after registration.
  • I am an hourly employee, why can’t I access the Student Wireless Network?
    • You must have received a paycheck within the last 30 days to be able to connect to the Student Wireless Network.
  • I’m a current student, why can’t I access the Student Wireless Network?
    • Make sure you are not running any peer to peer programs, you can also try running a virus scan on your computer. Students running Windows 10 in S mode may encounter difficulties, contact the Help Center.