Carrier/Vendor Contacts

Plan/Carrier Name

Type of Plan

Customer Svc Hrs (CST)

 

Retirement Plans

Teacher Retirement System (TRS)

Defined Benefit Plan for EE's ≥ 50%

(800) 223-8778

Mon-Fri 7-6

ACC Money Purchase Plan (ACCMPP)

401(a) for Hourly and Adjunct Faculty

(800) 580-2176

Mon-Fri 9-6

Optional Retirement Program (ORP)

Defined Contribution Plan for eligible EE's

Various Vendors

Retirement Manager (ORP/TSA/DCP)

Online Enrollment Manager/Plan Changes

(512) 223-7230

Mon-Fri 8-5

 

Benefit Plan Administrator

Employees Retirement System (ERS)

Group Benefits Plans (GBP)

(877) 275-4377 Mon-Fri 7-7

 

Health Insurance

HealthSelect - Blue Cross Blue Shield

POS

(800) 252-8039

Mon-Fri 8-7,Sat 7-3

Scott & White

HMO

(800) 321-7947

Mon-Fri 8-5

OptumRx - HealthSelect Prescription

Rx

(855) 828-9834

 

 

Dental Plans

State of Texas Dental Choice Plan 

Delta Dental PPO (Group#20100)

(888) 818-7925

Mon-Fri 7-7

DeltaCare USA DHMO

DHMO

(888) 818-7925

Mon-Fri 7-7

 

Optional Coverage

Securian Life

Basic, Optional & Dependent Term Life

(877) 494-1716

Mon-Fri 7:30-5:30

Securian Life

Accidental Death & Dismemberment

(877) 494-1716

Mon-Fri 7:30-5:30

Reed Group (TIPP)

Short-term Disability

(855) 604-6230

Mon-Fri 7-7

Reed Group (TIPP)

(ERS) Long-term Disability (Employee Paid)

(855) 604-6230

Mon-Fri 7-8

UNUM

(ACC) Long-term Disability (ACC Paid)

(800) 321-3889

Mon-Fri 7-7

TexFlex (WageWorks)

Health Care & Dependent Care Accounts

(844) 884-2364

Mon-Fri 7-7

 

AFLAC Supplemental Insurance Plans

AFLAC       

Cancer Care, Critical Care, Accident Advantage & Hospital Choice Plans

ACC Group Number = LW841

1-512-428-5034 or         

1-512-577-5722

 

Employees Assistance Program

Deer Oaks

Counseling, Work/Life, Health/Wellness

Login ID and Password = AustinCCD

1-888-993-7650 -- 24 hrs/day, 365 days/yr

 

Employee Discounts

ACC Advantage Discount Program

Discount Products & Services - Beneplace

(800) 683-2886 Mon-Fri 8-5