Using TWIG   

 

Using the Mail Feature

1. Click the Mail link to check email. 

2. To check mail, click INBOX in the Folders drop-down menu and then click the Go button. 

Note: Email in the INBOX is not downloaded to the computer that you are using to access the email.

INBOX Options

  • Click on the Subject of the email to read it.

  • Click on column heading to sort by [date], from or subject.

  • Click on Refresh to update screen.

  • Click on Empty Trash to remove email that has been marked for deletion.

  • Click New Message to compose a new email.

Response Options

  • Click Reply to respond to sender.

  • Click Reply to all to respond to sender and all other recipients.

  • Click Forward to send this email to a third party.

  • Click Delete to mark the email for removal from the server.

Note: Email that is marked for deletion is not removed from the screen or the server until the Empty Trash button is clicked.

  • Click New Message to compose a new email.

Note: The address book on your local computer will not show up here.

  • Click Back to “INBOX” to return to previous screen.
 

Viewing Attachments

Attachments are indicated by an icon of a paperclip on yellow paper:

To view an attachment, follow these steps:

1. Click the subject to open the letter.

2. Click the name of the attachment.

3. Choose Open or Save to view the attachment or to save the attachment to your local computer. 

Note: Your e-mail remains on the server while using TWIG. Therefore, your letters as well as your attachments will remain intact and you will be able to download them as normal when you return to your ACC office.

 

3. Click Logout when finished.

Note: When logging out, it is recommended that you close the browser and reopen it.

Next: Importing Addresses into TWIG
 

Logging into TWIG |  Using TWIG Mail  |  Importing Addresses  |  Other TWIG Features