Using TWIG   

Importing Outlook Address Book into TWIG

You can import your contacts from Outlook or Outlook Express into the TWIG mail system. 

First, you will need to export your addresses from Outlook as a "csv" file and save it to your desktop. To export your contacts, follow these steps:

1. Note which major version of Outlook the Address Book will be imported from: Outlook 2000, Outlook 98, or Outlook Express.

2. Open Outlook and choose Export > Address Book from the File menu. The Address Book Export Tool window will open. 

3. Choose Text File (Comma Separated Values) and click the Export button.

4. Click the Browse button in the Save As box, expand the Save-in list, and choose Desktop as the location to save the Address Book text file.

5. Leave the Save As type Comma Separated Values (*.csv) and type a file name in the File name box. Don’t type .csv at the end of the file name. The .csv extension will automatically be added when you save the file. The Save as box will close and the CSV Export box will be redisplayed. 

6. Click the Next button to continue. The next display lets you check the fields to Export. 

7. Check every field on the list. Make sure that every box is checked even if you don’t use every field in the Address Book to insure that all your contact information is correctly imported into TWIG.

8. Click Finish to finish exporting the Address Book.

9. Click OK in the box that says the Address Book export process has been completed and click Close on the Address Book Export Tool box.

Now you are ready to import your contacts into TWIG. Follow these steps:

1. Log into TWIG and select Contacts on the TWIG menu.

2. Click the Import link near the top right corner of the Contacts page.

3. Choose the version of Outlook you exported the Address Book from on the Import from list. If you exported the Address Book from Outlook Express select Outlook Express (all fields) from the list.

4. Click the Browse button next to the From file box. Find and open the Address Book text file you saved to your desktop.

5. You can select a group to import the Contacts into from the drop down group list, or you can leave the group as unfiled. If you leave the group unfiled, you can move or copy the addresses to a group later.

6. Click the GO button to finish importing the Outlook Address Book into TWIG.

After you have finished importing the Address Book from Outlook into TWIG, you can delete the Address Book text file from your PC desktop.

Notes:

If you already had contact records in TWIG when you imported new contacts from Outlook, the existing contact records will be displayed sorted by nickname among your new contact records. The new contacts won’t be grouped together at the beginning or the end of the contacts list.

The nickname field in TWIG contacts corresponds to the Display field on the Name tab section of an Outlook Address Book entry. If you want your TWIG contacts sorted alphabetically by last name, type a person’s name with the last name first in the Display field on the Name tab of the Address Book entry.

If you import a contact into TWIG that already existed, any changes in the contact information imported from Outlook will replace the old information in TWIG.

Next:  Other TWIG Features

Logging into TWIG |  Using TWIG Mail  |  Importing Addresses  |  Other TWIG Features