As an Austin Community College (ACC) student you have access to different types of technologies to support your academic success. The Student Technology Services (STS) team is dedicated to ensuring that you have the resources and support necessary to be successful. STS is a centralized team within the Office of Academic Technology that focuses on facilitating access to technology devices and equipment for student use and providing support to students on using academic technologies.
As the Summer term comes to an end, the following dates have been identified for returning devices that are currently checked out as well as distributing new devices. No appointments are necessary for these days, however, only students that have been pre-approved will be issued a new device.
Monday, July 26: 9am - 12pm @ Highland Campus (device returns only)
Thursday, July 29: 1pm - 4pm @ Highland Campus (device returns only)
Monday, August 9: 12pm - 4pm @ Highland Campus (device returns & new device checkouts)
Wednesday, August 11: 9am - 1pm @ Highland Campus (device returns & new device checkouts)
The collection location will be in building 1000, outside room 1421.
Note: If you’re a student in a CAD or Game Design course, please contact your instructor to start the process for requesting a laptop.
STS makes available various types of technologies for check out to ensure that you have the necessary tools to succeed as an ACC student.
iPads are distributed to students who do not have a computing device available to them for their coursework.
The following are included with an iPad check out:
Important: There are some limitations for taking exams when using an iPad.
Devices may be checked out for the duration of an academic semester. All devices are expected to be returned during the week following the conclusion of the semester. Extensions may be requested by emailing email@example.com. Requests for an extension will be evaluated on a case-by-case basis.
Email notifications are sent to students for each checked out device. Communications are only sent to official ACC email addresses.
There are 3 steps to checking out technology from ACC. The amount of time between completing the first step and receiving approval to pick-up a device may be as little as 24 hours, however this depends on how quickly students complete the necessary steps:
This request form allows you to specify what technology is needed.
Upon completing the technology request form, your enrollment will be verified to ensure that you are a current student. Note: Completing this form before enrolling for the intended academic term will result in the request being denied.
All students checking out technology from ACC are required to sign a Device Checkout Agreement form. A link to this form is available at the end of the technology request form (Step 1 above), as well as below.
Within 24 hours of verifying enrollment and receiving a copy of the Device Checkout Agreement form, you will be informed of the upcoming dates/times/locations when devices can be checked out.
Austin Community College does not have hotspots or other cellular devices available for student checkout. However, there are alternatives for accessing reliable internet.
IT Services has made available drive-up wifi for students to utilize in parking lots on several campuses. Information about campus availability and parking lot maps can be found on the COVID-19 Drive-up WiFi webpage.
The Federal Communications Commission (FCC) began a new program on May 12, providing subsidized pricing for internet access to low-income households and those that have been affected by COVID-19.
Information about the Emergency Broadband Benefit Program, including participating internet service providers (ISPs) and how to qualify/enroll in the program, can be found on the Emergency Broadband Benefit Program website.
**This information is being provided as informational only. Austin Community College is not involved in enrolling or supporting those who are interested in participating in this program.**
ACC goes beyond just checking out devices. We also want to ensure you have the proper support to use those devices. Phone support and one-on-one training are provided.
To request phone support from one of our technology specialists, please contact the Student Help Desk at 512-223-4636 and select option 8.
We also want to ensure students have the skills they need to use the technology provided. One-on-one training and support is available (virtually) on the following academic technologies:
Additional information in regards to one on one in-person or virtual training will be available during the Fall 2021 semester.