Support Center: Questions & Answers

  • Who is eligible to apply for childcare? Other services?
    • You can request Support Center services if you are eligible to receive a Pell grant and one of the following apply:

      • You are a single parent.
      • Your program of study (degree or certificate) is not traditional for your gender.
      • You are a displaced homemaker.
  • Do I have to be a full-time student to receive assistance?
    • No. You can take as little as 1 credit.
  • Can I take any classes that I want?
    • Yes. However, you will receive assistance only for classes in your degree plan.
  • When do I apply for assistance?
    • We accept applications year-round. Awards are first-come, first-served as funds become available.
  • How long does it take before I know if I will be getting assistance?
    • The process takes about three weeks before you receive notice of your award status.
  • What if I am not awarded childcare or textbook payment assistance?
    • You may still use the textbook loan program and other services.
  • Why am I not getting assistance? I meet all the criteria.
    • The number of applicants exceeds the availability of funds; it is important to apply early to increase your chance of receiving assistance.
  • I got textbook payment assistance but applied for childcare assistance?
    • The Support Center budget is divided into separate funds for childcare and textbooks, and available funds are awarded until they run out.
  • Do I have to use a specified childcare provider?
    • You may use any registered or licensed childcare provider.
  • What if I do not have a childcare provider?
    • You will be responsible for finding one who meets your needs and is registered or licensed.