As an Austin Community College student, you have online access to all the free support and services students have come to expect from us. From tutors and academic coaches, to advisors and career and transfer counselors, our caring faculty and staff are eager to assist you.
We understand during this time of uncertainty, you may have needs best met by our community partners.
The Student Accessibility Services office is here to help students with accommodations and access to course material, interpreter services. CART services are also available for students who are deaf/hard of hearing.
ACCelerator staff are offering scholarship application assistance, registration assistance, and student advocacy support online.
Reserve a study pod or computer access, and get access to printing services. Students by appointment only. Schedule Appointment >
Visit austincc.edu/accelerator for more information.
Our Advisors, Success Coaches, and Completion Counselors are dedicated to your success, and can assist with planning and registering for courses, reviewing holds, discussing transfer options, and more. Visit the Advising Office for more information. To schedule a video appointment with someone from your home campus, contact:
ACC is offering alternative criteria for placement of the TSI assessment requirements through the 2020-2021 and 2021-2022 academic years. Please visit Testing Services for more information.
Career Services is here to support students whose employment has been impacted by the current economic disruptions. We will monitor the regional job market and post daily updates for new employment opportunities. Our team provides job search assistance, virtual job interview preparation, online career readiness resources, resume & cover letter preparation, and one-on-one online appointments. Check our Job Search page for daily updates.
Currently, all international student applications are on hold for the Fall 2020 and Spring 2021 semesters. The current global situation has suspended the issuance of student visas. Please visit austincc.edu/international or the International FAQs below for the latest updates. International students should contact the International Student Office if you are considering traveling outside or have questions on returning to the United States.
Librarians are available 24/7 to assist you online. Visit the Library Information and Services During COVID-19 website for online resources such as e-books, research guides, interactive tutorials, and 24/7 Expert Librarian chat.
Help from a Librarian
Access Online Resouces:
ACC's enrollment teams will provide in-person application assistance at Highland, Riverside, and Round Rock campuses beginning Monday, December 7, to enroll students for spring classes. Visitors must first schedule an appointment and follow COVID-19 safety protocols in order to enter the campus.
Supplemental Instruction (SI) Leaders will hold Google Meet SI study sessions at regularly scheduled times. Instructions concerning how to log onto the Google Meet sessions will be sent to students by the professor teaching the SI-supported course.
Testing Center personnel are here to support you with your testing needs.
Due to COVID-19, ACC is offering alternative criteria for placement of the TSI assessment requirements for the Spring 2020, Fall 2020, and Spring 2021 semesters. Please see below for more details.
COVID-19 TSI Assessment
Interested in transferring to a four-year college or university? Get one-on-one assistance from ACC Career & Transfer Specialists. We can assist virtually with transfer applications, essay and resume review and help you explore transfer destinations.
ACC Learning Labs are here to help with your academic success. . All Learning Lab Tutors are now online. ACC tutors are dedicated professionals whose goal is to help you become a confident student.
Steps to get started working with an ACC Tutor for unlimited hours per semester.
Most students and families are eligible for some type of financial aid – from grants, scholarships, loans, or work-study. The Financial Aid Office is available remotely to help you explore options for funding your college education. Visit www.austincc.edu/finaid to learn more about applying for aid, watch helpful financial aid videos, or ask questions via our chatbot.
FAFSA Students: The ACC Financial Aid Office is in the process of implementing a new financial aid document submission portal during the next two weeks. Please note that any recently submitted documents may not be up-to-date on Self-Service during this time, but we are still processing your information as normal.
If you have recently applied for financial aid and have questions regarding your application, please check back after Monday, February 15th for updates.
TASFA Students: Students applying for the TASFA should email their forms to firstname.lastname@example.org. TASFA students needing to send a SAP Appeal should email their appeal to email@example.com.
NOTE: Apple Product Users: HEIC and HEIF formats cannot be accepted. Please go to "Settings" > "Camera" > "Formats" > and make sure "Most Compatible" is checked before taking a picture of your documents. This will ensure the files are in a JPEG format.
Veterans Benefit Recipients: If you’re a veteran, send your veteran’s benefits forms and questions to firstname.lastname@example.org.
Austin Community College makes it easy to find a scholarship that fits. Just submit a single application and short personal statement. ACC’s in-house experts will see if they can match you to a scholarship.
ACC'S Student Emergency Fund will help you stay on track to reach your academic and career goals should you experience unexpected expenses or a reduction or loss of income. Visit austincc.edu/sef for more information.
ACC's Student Money Management Office is here to help you take control of your money.
ACC is not processing new work-study requests for the 2020-2021 school year. For other employment opportunities, we recommend reaching out to our Career Services team at austincc.edu/career. They help students build their career readiness and find a job regardless of work-study eligibility.
Contact email@example.com for questions.
Contact ACC's Support Center at firstname.lastname@example.org and advocates will help you find what you need.
ACC students get free access to busses, trains and more in collaboration with Capital Metro. Register for your free public transit "green pass" each semester here. For help with transportation outside of Capital Metro’s service area, contact the Support Center.
The CARES program is dedicated to the prevention, early intervention, and response to students’ concerning, disruptive, and threatening behaviors. If a person poses an active or immediate risk of violence to self or others, ACC Police should be contacted at 512-223-7999 or call 911.
Seek consultation from a CARES team member via the online referral form.
Visit the CARES webpage for more information: austincc.edu/cares.
Students can receive groceries at no cost through ACC's partnerships with Central Texas Food Bank's mobile pantry and other community partners.
In order to best meet the needs of our students during the COVID-19 pandemic, ACC District Clinical Counseling Services is providing virtual tele-mental health services counseling for enrolled ACC students. Visit austincc.edu/counseling for more information.
To schedule an appointment or referral for mental health clinical services please submit a District Clinical Counseling Services Request.
Please note that ACC does not provide Crisis Counseling and does not employ a Crisis Counseling Team. If you are in need of more urgent or immediate assistance, please contact:
ACC supports a safe and healthy learning environment. Reporting concerns and incidents to college officials is beneficial to our students' and employees' success and safety. Reporting also strengthens the mission of the College and our educational environment. Completing the appropriate form below shall help ensure prompt notification to the proper College official.
Student Life is committed to supporting students’ personal, emotional, cultural, social, and ethical development during the pandemic. Explore our online virtual events at https://www.austincc.edu/mysl.
Please contact us at email@example.com with any questions. To stay updated, connect with us on MySL and social media:
The Support Center provides specialized assistance and referrals to help ACC students overcome challenges and complete their education. Visit austincc.edu/supportcenter to learn more about types of services, assistance, eligibility criteria and application information.
If you do not have access to technology at home please fill out the Student Technology Request Form as an initial step.
The Student Affairs Help Desk can assist with questions you have about ACCmail, ACCeID, Admissions and Records, Financial Aid, and general Advising questions:
Student Technology Support
Student Technology Services (STS) makes available various types of technologies for student check out such as ipads and other equipment to ensure students have the necessary tools to succeed at ACC. Phone and one-on-one support are also provided. Learn more
ACC provides free, secure, drive-up WiFi to students and employees at all campus locations. WiFi may be accessed from parking lots 7 days a week from 7 a.m. to 11 p.m.
Emergency Broadband Benefit Program
The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. To see if your household is eligible for internet and technology discounts, speak to a financial aid counselor or visit fcc.gov/broadbandbenefit.